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Fox Rent A Car - Rental Policies - Liberia Airport


Additional drivers must meet all qualifications as the primary driver in regards to age and license requirements.
The additional driver fee is USD/10.00 per day per person.
There is no charge for spouse.
Three (3) is the maximum number of additional drivers per contract.
AGE
Minimum Age is 21
Ages 21 to 25 a USD/15.00 surcharge applies.
6 am until 8:00 pm
NOTE - The latest reservation time is 1/2 hour prior to closing.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center or through the FOX Rent A Car web page at www.foxrentacar.com please use the same source to cancel your reservation. FOX does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.

If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using an exchange rate established by the local rental company. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
Fox is pleased to provide emergency roadside assistance in Costa Rica.There is a fee of USD/1.99/day, USD/13.99/week.
GPS Units are available for rent at USD/9.99/day, USD/69.95/week.
Children under the age of 4 are required to travel in child seats which are USD/5.00/day

Hand controls are NOT available at this location.
GAS
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
All vehicles are restricted for use within the boundaries of Costa Rica
Reservations will be honored for a period of three hours after the confirmed pick up date and time.

IN CASE OF DELAYED ARRIVALS
you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters. The location number is (011) 506 2430 0627. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Costa Rican law requires all cars have liability insurance. 
The purchase of Supplemental Liability Insurance (SLI) is optional provided written proof of coverage in Costa Rica from a third party is presented at time of rental.
Supplemental Liability Insurance (SLI) protects you against claims for injury or damage you cause to third persons or their property. It does not cover injury to you, or damage to the rented vehicle. This coverage limits the responsibility to twenty 20 percent, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.
For sedans coverage up to 40 million colones per person and 100 million colones per accident.
Cost USD/14.99 per day, USD/104.93 per week.
For SUVs and Vans coverage of up to 50 million colones per person and 150 million colones per accident.
Cost USD/19.99 per day, USD139.93/per week.

The purchase of Collision Damage Waiver (CDW) is optional provided written proof of coverage in Costa Rica from a third party is presented at time of rental and covers the entire rental period.
A damage report must be completed by the driver for any damage to the vehicle. If a collision occurs, a Police report must also be supplied when returning the vehicle. We strongly advise clients to contact us immediately in the event of any damage. If this procedure is not followed, the insurance coverage could become invalid and the client could be liable for all damages.
(CDW) Collision Damage Waiver reduces your financial liability for damage to the vehicle, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions Apply. CDW Deductible is USD/1,500 in case of accident, USD/2,500 in case of theft. Cost USD/19.99 per day

(CDW PLUS) Collision Damage Waiver Plus reduces your financial liability for damage to the vehicle, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions Apply. CDW PLUS deductible is zero. COST USD/29.99 per day.
Rental rates include unlimited kilometers.
Fox has convenient one way car rentals. Please contact our office in case you want to leave your car in a different office location than Liberia Airport San Jose Airport or downtown.
One-way rental fee USD/50.00
Valid Drivers License and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.

DEPOSITS
A credit card AUTHORIZATION equal to the estimated amount of the rental is required at time of rental. An additional AUTHORIZATION USD/ 500 -2,500 (amount depends on optional insurance policy selected at time of rental). All required available funds will be captured at time of rental.
Unused authorized amounts will be returned through the credit card processor after vehicle return.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.

ACCEPTED CREDIT CARDS
The following methods of payment are accepted for deposit - American Express, Visa, Master Card and Diners Club
Note – CASH, DEBIT CARDS AND DISCOVER CARD ARE NOT ACCEPTED.

PAYMENT AT RETURN
Accepted forms of payment at return are - American Express, Visa/Visa Debit, Master Card/Master Card Debit, Diners Club and Cash
Note – DISCOVER CARD IS NOT ACCEPTED.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
If you were able to provide your flight information when making your reservation upon arrival and clearing customs you will be met by a uniformed Fox representative who will arrange for the shuttle to pick you up and drive you to our location. 

If you were not able to provide flight information or cannot locate the Fox Representative please call 506- 8519-8889 to announce your arrival. Our office is just minutes away. If the line fails to connect re-dial (011) 506- 8519-8889.