Rental Policies - John F Kennedy Airport - Fox Rent A Car

ADDITIONAL DRIVERS - A fee applies for the additional driver whose details are noted in the rental agreement only if the additional driver presents a valid drivers license. Only authorized additional drivers are allowed to driver the vehicles. Additional driver fee is USD 9.99 per day per additional driver. In New York the additional driver fee is USD 5.00 per day per additional driver.

AFTER HOURS - Vehicles returned after hours need to be parked in the designated area inside the facility and the keys need to be dropped in the drop-box located next to the entrance of the rental office. Please note - our shuttles run between the hours of 600AM – 1200AM daily (holiday hours might vary).

AGE - The minimum age to rent a vehicle in the state of New Jersey location is 21 and in the state of New York 18 and the driver must have a valid drivers license. Underage drivers are restricted to ECAR CCAR and ICAR only. For larger-sized vehicles and specialty vehicles the minimum age of 25 years applies. An Underage Driver Fee of USD 79.99 per day will apply for drivers 18-20 (In NY) An Underage Driver Fee of USD 25.00 per day will apply for drivers 21-24 (In NY and NJ)

Daily 6:00 AM to 12:00 AM
Note, the latest reservation time is 1/2 hour prior to closing.

If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.

If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.

CDW - Collision Damage Waiver (CDW) with deductible / The Collision Damage Waiver with deductible reduces the renters responsibility to a part of the vehicle in event of damage to the rental vehicle. If Collision Damage Waiver with deductible is accepted the renter is responsible for a certain deductible amount depending on car category. The Collision Damage Waiver with deductible does not cover all situations that may arise while operating a rental vehicle. The Collision Damage Waiver with deductible does not cover all risks. Police report is necessary for the Collision Damage Waiver with deductible to be valid. The Collision Damage Waiver with deductible will be voided for unauthorized drivers, intoxicated drivers, if the terms and conditions of rental contract are violated, police report is not obtained, and/or in the events of negligence by the renter, while driving or in possession of the rental vehicle, such as, but not limited to, driving across beaches, rivers etc., driving under the influence of alcohol or drugs or any other substances that could impair the drivers ability to operate the vehicle. Other acts of negligence include, but not limited to, leaving the keys in the ignition while the vehicle is unattended, falling asleep while driving, ignoring traffic signals or police officers. The Collision Damage Waiver with deductible does not cover theft. The protection by the Collision Damage Waiver with deductible is optional, as long as the renter has a valid insurance coverage that covers the rental vehicle, subject to regulatory and legal requirements. We will request a proof of your comprehensive insurance coverage information (Declaration page). Failure to provide a proof of your insurance, when our insurance is declined, may be subject to denial of rental.

Collision Damage Waiver (CDW) with minimum deductible / The Collision Damage Waiver with minimum deductible reduces the renters responsibility to a part of the vehicle in event of damage to the rental vehicle. If Collision Damage Waiver with minimum deductible is accepted the renter is responsible for a following deductible - USD 0.00 for any vehicle rented from the car category. Collision Damage Waiver with minimum deductible does not cover all situations that may arise while operating a rental vehicle. Collision Damage Waiver with minimum deductible does not cover all risks. Police report is necessary for the Collision Damage Waiver with minimum deductible to be valid. The Collision Damage Waiver with minimum deductible will be voided for unauthorized drivers, intoxicated drivers, if the terms and conditions of rental contract are violated, police report is not obtained, and/or in the events of negligence by the renter, while driving or in possession of the rental vehicle, such as, but not limited to, driving across beaches, rivers etc., driving under the influence of alcohol or drugs or any other substances that could impair the driver’s ability to operate the vehicle. Other acts of negligence include, but not limited to, leaving the keys in the ignition while the vehicle is unattended, falling asleep while driving, ignoring traffic signals or police officers. The Collision Damage Waiver with minimum deductible does not cover theft. The protection by the Collision Damage Waiver with deductible is optional, as long as the renter has a valid insurance coverage that covers the rental vehicle, subject to regulatory and legal requirements. We will request a proof of your comprehensive insurance coverage information (Declaration page). Failure to provide a proof of your insurance, when our insurance is declined, may be subject to denial of rental.

CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote.  However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.

DRIVERS LICENSE - The renter and all authorized drivers must present a valid unexpired and original drivers license at the time of the rental. The drivers license must be in good condition and valid for the entire rental period. Temporary licenses are only accepted when presented alongside the original expired or voided drivers license. Photocopies / digital licenses / Leaners Permits / drivers licenses with restrictions / damaged or broken drivers licenses which we are unable to scan and verify are not accepted. All drivers with a non-US drivers license must produce a valid passport at the time of the rental. You are responsible for complying with all licensing and traffic laws and regulations. For vehicle groups FVAR (12 passenger vans) and PVAR (15 passenger vans) please check the local state laws for minimum Drivers License Requirements. These vehicles may not be operated in Canada Drivers License printed with non-Roman Alphabet (Arabic / Chinese / Japanese etc.) must be complemented by an international drivers license. Customers travelling internationally will need to provide a proof of their tickets or boarding passes to qualify for the rentals.

MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.

IN CASE OF EMERGENCY CALL OUR ROADSIDE SERVICE AT 1-800-328-7272

EQUIPMENT - Infant seats / toddler seats and booster seats can be rented for USD 9.99 per day per seat based on availability. Navigations systems (portable or built-in) can be rented for USD 9.99 per day based on availability. Hand controls are NOT available at this location.

GAS - The vehicles will typically be picked up with a full tank of fuel. If the tank is not full at pick up the fuel level will be recorded and the renter can return the car with the same level of fuel without incurring additional fees. We offer a few fueling options –
Prepaid Fuel. You may purchase the full tank of fuel at the time of rental. The price quoted at rental will lock in your fuel price at a competitive price with local fuel stations. If you purchase the fuel up front do not refuel. No refunds will be given for unused fuel. (This option is only available at select locations. Please ask the location for more details).
If you do not purchase the Prepaid fuel and return the vehicle with less fuel than when rented you will pay us for the fuel used at the price per gallon stated on your rental agreement.
If you do not purchase the Prepaid fuel and return the tank full or at the same level when rented there will be no charges for fuel.

GEOGRAPHIC - The rental vehicle may only be used in the state of pick-up and the surrounding geographical area as specified.
Allowed Zone - Connecticut / Delaware / Maryland / Massachusetts / New Jersey / New York / Pennsylvania / Rhode Island / Virginia / Washington DC / West Virginia.
Permitted Zone – Maine / New Hampshire / North Carolina / South Carolina / Vermont.
Prohibited Zone – Arizona / California / Colorado / Idaho / Kansas / Montana / Nebraska / Nevada / New Mexico / North Dakota / Oklahoma / Oregon / South Dakota / Texas / Utah / Wyoming.
Rental vehicles may not be driven to Mexico.
Geo Fence Violations - Unlimited mileage is only applicable within states listed in the Allowed-Zone. Geo-Zone violation fee is based on the rented car class and the territory the vehicle is driven to and is outlined below. Geo-Zone violation fee will be applied from the first day of signing the contract until the vehicle is returned. Geo-Zone violation fee is reduced in the states listed in the Permitted Zone and will be charged in full in any state not listed below. If the vehicle is driven outside of the Allowed-Zone and Permitted-Zone - the CDW coverage purchased at the counter will be voided and the customer will be responsible for possible breakdowns. Vehicles may not be driven to the Prohibited Zone. Violators will be charged Geo-Zone violation fee, the CDW will be voided, and the car will be immediately placed for repossession and reported stolen to the police.
Permitted Zone - (ECAR / CCAR / ICAR / SCAR / FCAR / IFAR) USD 15.00 per day. (MVAR / FFAR) USD 25.00 per day. (FVAR / PVAR) USD 35.00 per day.
Outside of the Allowed and Permitted Zones - (ECAR / CCAR / ICAR / SCAR / FCAR / IFAR) USD 35.00 per day. (MVAR / FFAR) USD 50.00 per day. (FVAR / PVAR) USD 75.00 per day.
Prohibited Zone - (ECAR / CCAR / ICAR / SCAR / FCAR / IFAR) USD 100.00 per day. (MVAR / FFAR) USD 150.00 per day. (FVAR / PVAR) USD 200.00 per day.

HONOR RESERVATIONS - Reservations made online guarantee the vehicle for up to 2 hours after your reserved pick-up time. After that the reservation is deemed expired and we may or may not be able to accommodate you with the vehicle depending on availability.

INSURANCE - Liability protection / Drivo does not extend any of its motor vehicle financial responsibility and Drivo does not provide any liability insurance coverage to renter passengers or third parties through this reservation unless Drivo is obligated to do so due to legal requirements or according to the rental agreement.

The purchase of Supplemental Liability Insurance (SLI) is not required as a condition of renting a car. The renters personal insurance policy may provide the coverage for liability while operating a rental vehicle as per its terms and conditions. It is recommended that renters check the terms and conditions of their personal auto insurance policy to determine if coverage is provided for this rental. We might request a proof of your insurance.

Supplemental Liability Insurance (SLI) / If purchased - Supplemental Liability Insurance (SLI) protects the renter against claims made by a third party for bodily injury and/or property damages sustained as a result of an accident while the renter is operating a rental vehicle.

This SLI provides the renter with third-party liability protection up to a limit of USD 100000 per accident. SLI does not cover all situations that may arise while operating a rental vehicle. SLI does not cover all risks. SLI is subject to exclusions for unauthorized or intoxicated drivers. Other exclusions may apply. Police report is necessary for SLI to be valid.

Supplemental Deductible Coverage (SDC) / The Supplemental Deductible Coverage covers up to USD 1000 of customers personal insurance deductible. The customer will be held liable for any damage or loss exceeding the amount USD 1000.

Personal Accident Coverage (PAC) /Personal Effects Coverage (PEI) / Personal Accident Coverage provides limited coverage bodily injury to occupants of the rental vehicle. Personal Accident Coverage does not cover all risks. For further details please see or PAC/PEI brochure and find the full PAC/PEI policy available for your review upon request. Personal Effects Coverage provides limited coverage for your personal belongings from loss or damage caused by theft / damage or accident to your rental car. Personal Accident Coverage does not cover all risks. Personal Effects Coverage provides reimbursement for the actual cash value of most items subject to certain maximums / deductibles / limitations and exclusions. For further details please see or PAC/PEI brochure and find the full PAC/PEI policy available for your review upon request.

Roadside Assistance Protection / We or the qualified 3rd party vendor will provide any renter who has purchased the optional Roadside Assistance Protection coverage with 24/7 breakdown assistance (where available) without any additional charge. Roadside Assistance Protection covers the renter against high service and repair costs for the following incidents - Emergency Towing / Battery Assistance / Flat Tire Assistance / Fuel and Water Delivery Service / Winching / Lost Key or Lockout Service. Please contact the rental location for details.
All services may only be ordered by a direct claim with our 24-hour Roadside Assistance Protection by calling 1-855-866-3161. We will determine the type and the extent of service required to ensure the renter stays mobile. If any damage to the rental vehicle occurs which is not covered by us within the scope of the Roadside Assistance Protection the renter is liable for such damage.

Please see the policy for CDW.

LOCAL RENTERS - Local renters are defined as renters who pick up a rental vehicle in the state of their residence as identified by the address on their drivers license. The rates and mileage charges shown only apply to deplaning renters with a proof of round-trip travel ticket / e-ticket / or travel itinerary that shows renters name and discloses the return date and port of entry. Local renters or renters who fail to provide such proof are subject to mileage restrictions of 200 miles per day. Additional per mile charges will apply or unlimited mileage option can be purchased. Per mile charge is USD 0.25 to 0.45 per mile after 200 miles per day depending on the car class rented. Unlimited mileage option is USD 9.99 to 39.99 per day depending on the car class rented.
Purchase of Unlimited Mileage Options is subject to territorial restrictions and renters violating applicable territorial restrictions will be charged a fee of USD 0.50 for each mile the vehicle has been driven during the rental.

See Local Renter Keyword.

ONE-WAY - If you have a one-way reservation the vehicle may be returned to one of participating locations only. Additional one time Drop Fee of up to USD 100 will apply. Participating Locations -
Newark Liberty International Airport Location (EWR) – 430 Route 1 and 9 South Newark NJ 07114
John F. Kennedy International Airport location (JFK) – 124-10 S Conduit Ave South Ozone Park NY 11420
The vehicle may not be dropped off at any other location. Towing charge of USD 5 per mile plus towing fee - possible impound/storage fees will apply.

PAYMENT - In General We accept most major credit and debit cards including American Express / Visa / Discover / Mastercard. All credit/debit cards need to be issued by a major financial institution that offers physical banking locations. The means of payment which must be valid and presented at the start of the rental must be issued under the renters name.
An authorization of up to USD 500 will be taken in addition to the rental amount due to secure the rental. We do not accept Cash / Prepaid cards / MCU cards / Checks / Money Orders / Electronic Use only cards / Visa Electron cards / credit/debit cards from domestic online banking institutions.

Debit cards are not accepted for local renters at airport locations without a proof of full insurance. Debit cards with available funds may be accepted at select locations at our sole discretion with two forms of government issued ID and only if one of the following conditions are met
1. The renter presents a return airline ticket or roundtrip itinerary upon pick-up made at least 24 hours prior to the pick-up date that coincides with the drop-off date and location. The return flight date cannot be before the vehicle return date and the return flight city cannot be outside of the immediate area of the vehicle return city. Local renters with a debit card cannot rent any Full-sized or Over-sized SUVs / Premium / Luxury / Extraordinary or Specialty vehicles with the exception of Minivans. Customers travelling internationally whose debit car is issued in their country of origin may rent any category vehicle except for Premium / Luxury and Specialty Cars. OR
2. A local renter at downtown location can present an original and current utility bill which matches the name and address on the Drivers License of the renter. Photocopies / printouts / digital images (digital format can be accepted provided that the source of the document comes from the official page) are not permitted. Utility bills need to be the most current or from the last 30 days and cannot be Past Due. Local renters with a debit car may need additional documentation and can only rent Minivans / Economy through Full-size sedans / Compact through Intermediate SUVs.
The amount that will be authorized includes the rental price as well as additional charges and extras. The funds will not be available to you until after the vehicle has been returned. Some vehicles have a higher authorization or deposit amount and may require the use of a credit card.

The rental location may also perform a credit check or require additional qualifications in accordance with the local policy to determine whether the renter qualifies for a rental. The customer must meet the minimum criteria as determined by that location to qualify for a rental.

PREPAID RESERVATIONS - By booking a prepaid rate the payment will be charged before the start of the rental with the estimated total amount of the rental (rental rate plus any applicable taxes and fees and other agreed charges). The driver and confirmed method of payment shall be finalized at the time of the reservation and cannot be changed. The confirmed method of payment must be valid and presented at the time of the rental and is subject to the conditions of payment above. All extra costs that occur during the rental will be charged to this payment method. Prepaid reservations are held for 24 hours. A change from a prepaid rate to a non-prepaid rate is not possible. No refund will be issued in case of failure to pick up your vehicle. No refunds or credits will be issued for unused rental days once the vehicle is rented.

RULES - Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed. Seat belts and child seats are mandatory by law.Rates that are impacted by a website technical issue / database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display. Parking and Moving Citations - Renters are responsible for the payment of all vehicle parking and moving citations assessed against the vehicle during the rental period including all such citations captured by camera and any related fines / fees or penalties. Renter will also be charged USD/50 administrative fee for each such notification in addition to the fine / fee or penalty. Delayed charges will be processed by the issuing agency and billed to the credit card on file. Charges will appear as Verra Mobility. Should you have questions on the toll charges call Verra Mobility (DBA HTA.LLC) - Customer Care Call Center at 1-866-285-6265.

EXTENSIONS - If the customer decides to extend the rental customers must give us a call and inform us. An additional authorization will be taken to cover extra days. Contracts without prior authorization for extension will not be extended. For contract extension to be valid customer must electronically sign the updated contract. Original rates are only guaranteed for the initial duration of the rental. Extensions are subject to the current market rental prices and are subject to change. If the vehicle is overdue and the customer is unreachable after two days of us attempting to reach the customer via email and phone calls or if the customer is unable to provide a valid payment method the vehicle must be return to our location within 24 hours or the vehicle will be located/repossessed. If we are unable to repossess the car the vehicle will be reported stolen. Customers will be charged for any associated charges and fees.

ADDITIONAL REQUIREMENTS - Drivo reserves the right to decline a rental where the renters driver’s license restricts the operation of the requested rental vehicle. Maximum duration of a rental contract is 30 days. A rental day shall consist of each consecutive 24-hour periods beginning after the start of the rental. A valid phone number and email address is required to rent a vehicle. A credit check will be performed to determine the eligibility to rent a car at the time of the rental. Customers must meet the minimum criteria to rent. Customer who fail to meet the minimum criteria will be refused a rental.

OTHER CHARGES AND TAXES - Your quoted online rate will show applicable fees in detail on your reservation and may include Recovery Fees / Airport Concession Recovery Fee / Privilege Fee Recovery Charge / Customer and Rental Facility Charge / Transportation and Facility Fees / Vehicle Licensed Fee / Domestic Security Fee / Other Fees - Those fees can either be mandatory or permitted depending on the applicable law. Those fees vary by location. More information about those fees can be provided at the counter. Taxes / All prices indicated in the rental information are net prices. State / federal and local taxes apply to all rentals and charges.

Our shuttles are run on demand and between the hours of 600AM – 1200AM daily (holiday hours might vary). Please call us upon arrival at 855-550-0008 to request a shuttle. From baggage claims level please follow the signs to the Air Train. Take the Air Train to Federal Circle station and follow the signs to free shuttles. Once you arrive at the pick-up location at Federal Circle. Please inform us of your arrival by calling and wait for the Ford Transit shuttle can that says ACE / Fox and Drivo Rent a Car.

TOLL ROADS AND FEES - If you or any driver operate the rental vehicle and generate an unpaid toll(s) you will be charged for EZ-Pass Service Fee of USD 6.95 for each rental day the tolls are incurred plus the cost of all unpaid tolls. The toll costs are charged at a highest prevailing undiscounted rate. The maximum EZ-Pass Service Fee is USD 34.75 plus the cost of all unpaid tolls. Renters have the option of paying cash on all cash accepted toll-roads. Please be aware that some tolls may not accept cash as a method of payment. In these instances the EZ-Pass Service will be automatically activated and the renter will be charged a Service Fee of USD 6.95 for each rental day up to USD 34.75 plus the cost of all generated tolls. Renters may use their own EZ-PASS transponders in any of the rental cars.