Fox Rent A Car - Rental Policies - London Heathrow Airport
Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. Please see Payment keyword.
The additional driver fee is GBP/8 per rental day.
The additional driver fee is GBP/8 per rental day.
Minimum Age: 23
Age 23 to 24 - Surcharge applies. Cost GBP 30/ day
Minimum Age 25
For midsize, standard, full-size, premium and luxury sedans, crossovers, SUV and vans.
Maximum Age 75
Age 23 to 24 - Surcharge applies. Cost GBP 30/ day
Minimum Age 25
For midsize, standard, full-size, premium and luxury sedans, crossovers, SUV and vans.
Maximum Age 75
5 AM to 1230 AM Daily.
NOTE - The latest RESERVATION time is 1/2 hour prior to closing.
Closed Christmas Day.
NOTE - The latest RESERVATION time is 1/2 hour prior to closing.
Closed Christmas Day.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center or through the FOX Rent A Car web page at www.foxrentacar.com please use the same source to cancel your reservation. FOX does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.
If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using an exchange rate established by the local rental company. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Please see Payment policy.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
IN CASE OF EMERGENCY CALL the number that appears on our emergency assistance sheet that will be provided at time of rental.
IN CASE OF ROAD TRAFFIC ACCIDENT CALL 0151 282 8136.
IN CASE OF ROAD TRAFFIC ACCIDENT CALL 0151 282 8136.
Child Safety Seat Infant GBP 10/per day, maximum GBP/100.
Child Safety Seat Toddler GBP 10/per day, maximum GBP/100.
Child Booster Seat GPB 8/per day, maximum GBP/80
Navigational System GBP 11/per day, maximum GBP/110.
Travel phone sim card, low cost global calls GBP 10/per rental
Hand controls are NOT available at this location.
Child Safety Seat Toddler GBP 10/per day, maximum GBP/100.
Child Booster Seat GPB 8/per day, maximum GBP/80
Navigational System GBP 11/per day, maximum GBP/110.
Travel phone sim card, low cost global calls GBP 10/per rental
Hand controls are NOT available at this location.
Vehicles are provided with a full tank of fuel.
A full tank of fuel can be purchased at the start of the rental at national pump prices. Client can choose not to pre pay the fuel but must return the vehicle full with proof of local fuel receipt required. If the car is returned with less than a full tank the refueling charge is GPB /3.00 per litre plus a refueling admin fee of GBP /9.50. Local tax will be added to the charge.
A full tank of fuel can be purchased at the start of the rental at national pump prices. Client can choose not to pre pay the fuel but must return the vehicle full with proof of local fuel receipt required. If the car is returned with less than a full tank the refueling charge is GPB /3.00 per litre plus a refueling admin fee of GBP /9.50. Local tax will be added to the charge.
Driving restrictions - driving of rental vehicle is restricted to the Mainland United Kingdom (England, Scotland and Wales). Cross border travel is possible with prior consent and subject to additional charges. Drivers will also need to arrange 5 Star European Breakdown Cover which can be arranged at time of rental.
Cross border travel is limited to 100 free miles per day for the rental duration. Excess mileage charge of GBP/ 0.83 per mile.
Cost. GBP 125/one-time and GBP 20/per day.
Note: The purchase of Collision Damage Waiver (CDW) is required for travel between Northern Ireland and The Republic of Ireland. For additional details see INSURANCE keyword.
Cross border travel is limited to 100 free miles per day for the rental duration. Excess mileage charge of GBP/ 0.83 per mile.
Cost. GBP 125/one-time and GBP 20/per day.
Note: The purchase of Collision Damage Waiver (CDW) is required for travel between Northern Ireland and The Republic of Ireland. For additional details see INSURANCE keyword.
Reservations will be honored for a period of six hours after the confirmed pick up date and time.
IN CASE OF DELAYED ARRIVALS
you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters. Please see SHUTTLE policy for location phone number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
IN CASE OF DELAYED ARRIVALS
you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters. Please see SHUTTLE policy for location phone number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Third party liability Insurance and roadside assistance is included in the rental rates.
CDW is a legal requirement in the UK.
Collision Damage Waiver (CDW) - Fox Liability Damage Waiver is optional providing the following conditions are met.
Written proof of coverage in the U.K. from a third party is presented at time of rental. If you have purchased or are relying on third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy. The presentation of a credit card or personal auto insurance is not proof of UK coverage. A GBP/1,250 credit card authorization is required at time of rental.
Note: Visa Auto Rental Collision Damage Waiver excludes coverage for Northern Ireland and The Republic of Ireland.
-OR-
A credit card authorization for the full value of the rental vehicle (GBP/12,000 to GBP/50,000) can be secured at time of rental. This authorization amount may be used toward damages of vehicles or late charges.
Collision Damage Waiver (CDW) - Fox Liability Damage Waiver - reduces your financial liability for damage to the vehicle, its parts and accessories, except for theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. CDW insurance deductible is GBP/1,250.
Cost GBP/10.58 per rental day.
Note: The purchase of Collision Damage Waiver (CDW) is required for travel between Northern Ireland and The Republic of Ireland.
Fox Relax provides comprehensive insurance to reduce the deductible for loss or damage to the rental car, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Purchase of CDW required.
GBP/500 Deductible. Cost GBP/5-16 per rental day + CDW.
GBP/100 Deductible. Cost GBP/10-20 per rental day + CDW
Zero Deductible. Cost GBP/12-26 per rental day + CDW.
Note: Fox Relax Zero excludes tires and windshield.
Full Damage Waiver (FDW) reduces your financial liability for damage to the vehicle, its parts and accessories, except for theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. FDW includes tires and windshield.
Cost GBP/17.50-37.00 per rental day.
Super (POM) â Super Peace of Mind package includes Full Damage Waiver (FDW) and rapid response. Our 90 minute rapid response provides additional benefits to our nationwide breakdown assistance and gets you back on the road in 90 minutes of being informed.
Cost GBP/22-41 per rental day.
Note: The location of the vehicle and cause of breakdown may influence our responsiveness.
CDW is a legal requirement in the UK.
Collision Damage Waiver (CDW) - Fox Liability Damage Waiver is optional providing the following conditions are met.
Written proof of coverage in the U.K. from a third party is presented at time of rental. If you have purchased or are relying on third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy. The presentation of a credit card or personal auto insurance is not proof of UK coverage. A GBP/1,250 credit card authorization is required at time of rental.
Note: Visa Auto Rental Collision Damage Waiver excludes coverage for Northern Ireland and The Republic of Ireland.
-OR-
A credit card authorization for the full value of the rental vehicle (GBP/12,000 to GBP/50,000) can be secured at time of rental. This authorization amount may be used toward damages of vehicles or late charges.
Collision Damage Waiver (CDW) - Fox Liability Damage Waiver - reduces your financial liability for damage to the vehicle, its parts and accessories, except for theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. CDW insurance deductible is GBP/1,250.
Cost GBP/10.58 per rental day.
Note: The purchase of Collision Damage Waiver (CDW) is required for travel between Northern Ireland and The Republic of Ireland.
Fox Relax provides comprehensive insurance to reduce the deductible for loss or damage to the rental car, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Purchase of CDW required.
GBP/500 Deductible. Cost GBP/5-16 per rental day + CDW.
GBP/100 Deductible. Cost GBP/10-20 per rental day + CDW
Zero Deductible. Cost GBP/12-26 per rental day + CDW.
Note: Fox Relax Zero excludes tires and windshield.
Full Damage Waiver (FDW) reduces your financial liability for damage to the vehicle, its parts and accessories, except for theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. FDW includes tires and windshield.
Cost GBP/17.50-37.00 per rental day.
Super (POM) â Super Peace of Mind package includes Full Damage Waiver (FDW) and rapid response. Our 90 minute rapid response provides additional benefits to our nationwide breakdown assistance and gets you back on the road in 90 minutes of being informed.
Cost GBP/22-41 per rental day.
Note: The location of the vehicle and cause of breakdown may influence our responsiveness.
Unlimited mileage applies within Great Britain for daily and weekly rate plans. Monthly rate plan is restricted to 2000 miles per month. Excess mileage is GBP/00.20 per mile. For travel outside of Great Britain rental includes 100 free miles per day. Excess mileage is GPB/00.50 per mile.
One-way rentals are available between FOX locations in the U.K. and Scotland. One-way fee will be reflected in the total reservation rate.
Valid drivers license held for at least 24 months and credit card in the name of the renter is required. All drivers must have a valid credit card in own name and present credit card upon arrival at rental counter.
Special conditions:
Drivers licenses issued in United Kingdom with no major endorsements referenced and no more than 6 penalty points.
UK residents must present at time of rental two proofs of address and passport. GB driving license holders must obtain a code from the DVLA to allow FOX/Easirent to check for any endorsements. This does not affect Northern Ireland license holders. Please visit the Gov UK website and complete the online drivers licence form. A code will be supplied which is valid for 72 hours and can only be used once. Please present the code at time of rental. Failure to bring the code will result in a call to the DVLA at a cost of GPB 10.
International renters must also present a passport. An international driving permit is required with all non-European licenses if the driving license is written in a language and or in characters different to those of the U.K.
North Korean drivers license are not accepted. South Korean is accepted.
DEPOSITS
With purchase of CDW or with proof of Third Party policy a credit card AUTHORIZATION equal to the estimated amount of the rental plus GBP/1,250 is required at time of rental.
Note: The purchase of Collision Damage Waiver (CDW) is required for travel between Northern Ireland and The Republic of Ireland.
If you have purchased or are relying on a third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
With purchase of Excess Reduction Package, a credit card AUTHORIZATION equal to the estimated amount of the rental plus reduced deductible amount is required at time of rental.
When declining CDW a credit card AUTHORIZATION equal to estimated amount of the rental plus full vehicle value (GBP/12,000 to GBP/50,000) will be required at time of rental. This authorization amount may be used toward damages of vehicle and late fees.
Unused funds will be returned through the processor after vehicle return.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.
ACCEPTED CREDIT CARDS
The following methods of payment are accepted as a deposit at time of rental. American Express, Diners Club International, MasterCard and Visa.
Note: For American Express payment a 5% surcharge will apply. CASH IS NOT ACCEPTED. DEBIT CARD PAYMENT IS POSSIBLE IF THE INSURANCE EXCESS IS REDUCED TO ZERO.
PAYMENT AT RETURN
Accepted forms of payment at return are American Express, China Union Pay, Master Card/Master Card Debit, Diners Club, and Visa/Visa Debit.
Note: For American Express payment a 5% surcharge will apply. CASH IS NOT ACCEPTED
Special conditions:
Drivers licenses issued in United Kingdom with no major endorsements referenced and no more than 6 penalty points.
UK residents must present at time of rental two proofs of address and passport. GB driving license holders must obtain a code from the DVLA to allow FOX/Easirent to check for any endorsements. This does not affect Northern Ireland license holders. Please visit the Gov UK website and complete the online drivers licence form. A code will be supplied which is valid for 72 hours and can only be used once. Please present the code at time of rental. Failure to bring the code will result in a call to the DVLA at a cost of GPB 10.
International renters must also present a passport. An international driving permit is required with all non-European licenses if the driving license is written in a language and or in characters different to those of the U.K.
North Korean drivers license are not accepted. South Korean is accepted.
DEPOSITS
With purchase of CDW or with proof of Third Party policy a credit card AUTHORIZATION equal to the estimated amount of the rental plus GBP/1,250 is required at time of rental.
Note: The purchase of Collision Damage Waiver (CDW) is required for travel between Northern Ireland and The Republic of Ireland.
If you have purchased or are relying on a third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
With purchase of Excess Reduction Package, a credit card AUTHORIZATION equal to the estimated amount of the rental plus reduced deductible amount is required at time of rental.
When declining CDW a credit card AUTHORIZATION equal to estimated amount of the rental plus full vehicle value (GBP/12,000 to GBP/50,000) will be required at time of rental. This authorization amount may be used toward damages of vehicle and late fees.
Unused funds will be returned through the processor after vehicle return.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.
ACCEPTED CREDIT CARDS
The following methods of payment are accepted as a deposit at time of rental. American Express, Diners Club International, MasterCard and Visa.
Note: For American Express payment a 5% surcharge will apply. CASH IS NOT ACCEPTED. DEBIT CARD PAYMENT IS POSSIBLE IF THE INSURANCE EXCESS IS REDUCED TO ZERO.
PAYMENT AT RETURN
Accepted forms of payment at return are American Express, China Union Pay, Master Card/Master Card Debit, Diners Club, and Visa/Visa Debit.
Note: For American Express payment a 5% surcharge will apply. CASH IS NOT ACCEPTED
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law. Vehicles are driven on the left side of the road. Hand controls are NOT available at this location.
Speeding and traffic light (red light) cameras are prevalent in the UK. Speed limits must be adhered to or fines and penalty point
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Seat belts and child seats are mandatory by law. Vehicles are driven on the left side of the road. Hand controls are NOT available at this location.
Speeding and traffic light (red light) cameras are prevalent in the UK. Speed limits must be adhered to or fines and penalty point
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Shuttle service is provided in association with the Hotel Hoppa Bus Service operated by National Express.
Fox/Easirent is located at the 6 Airport Gate Business Centre.
After collecting luggage proceed as follows -
Terminal 2: Bus number H4 or H54, Bus stops 9 and 10, outside arrivals hall
Terminal 3: Bus number H4 or H54, Bus stops 12 and 13 outside arrivals
Terminal 4: Bus number H4 or H54, Bus stop 12 outside arrivals
Terminal 5: Bus number H4 or H54, Bus stops 22 and 23 outside arrivals
To board bus you will need to produce your Fox/Easirent confirmation.
Bus service is free no payment should be made to driver.
The local number 0203 130 0448 will work on your cell phone when roaming onto a UK network. If the line fails to connect re-dial 0044 203 130 0448.
The Fox vehicle provider for this location is Easirent Car Rental
Fox/Easirent is located at the 6 Airport Gate Business Centre.
After collecting luggage proceed as follows -
Terminal 2: Bus number H4 or H54, Bus stops 9 and 10, outside arrivals hall
Terminal 3: Bus number H4 or H54, Bus stops 12 and 13 outside arrivals
Terminal 4: Bus number H4 or H54, Bus stop 12 outside arrivals
Terminal 5: Bus number H4 or H54, Bus stops 22 and 23 outside arrivals
To board bus you will need to produce your Fox/Easirent confirmation.
Bus service is free no payment should be made to driver.
The local number 0203 130 0448 will work on your cell phone when roaming onto a UK network. If the line fails to connect re-dial 0044 203 130 0448.
The Fox vehicle provider for this location is Easirent Car Rental