Fox Rent A Car - Rental Policies - Zorg en Hoop Airport


Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements.
AGE
Minimum age 21.
Cancellation
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
An International Driving License will be required.

Renter can drive for 14 days with his drivers license from the country of origin. After this period a permit from the local police authorities is mandatory.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY CALL 8154066 or 8109332. When using an international cellular service include country code 597.
Special equipment can be rented at our downtown location for an additional charge.
Child Safety Seat Toddler and Infant Safety Seat. Cost USD 5/per day
GPS Navigation System. Cost USD 5/per day up.
GAS
The vehicle is rented with a full tank and must be returned with a full tank. Refueling charges apply for missing fuel starting at USD 2.35 per liter.

A prepaid fuel option is also available at time of rental.
Rental is restricted from driving to the southern part of Suriname.
For certain areas its mandatory to use a pick up with 4 WD.

Please ask upon arrival for our destination list per vehicle category.
Reservations will be honored for a minimum of 2 hours after the confirmed pickup date and time.
If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.
Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Basic liability insurance is included in the rental rate.

LDW. Loss Damage Waiver is optional. LDW is available to purchase at time of rental and reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply. Deductible USD 400. Cost USD 10/per day.

NOTE: When declining LDW the renter is responsible for the total cost of damages, loss, and expenses. These costs must be paid at rental return. The renter will need to seek reimbursement directly from the third party providing coverage.
Domestic One Ways are permitted. When available, a one-way fee will be reflected in the total price. International One Ways are not allowed.

NOTE: A penalty fee applies for unauthorized drops. For domestic unauthorized drops, the penalty is USD 200. For international unauthorized drops, the penalty is a minimum of USD 2,000.
PAYMENT DEPOSITS. A charge equal to the estimated amount of the rental plus an additional charge of USD 400 is required at time of rental.
ACCEPTED CREDIT CARDS AT TIME OF RENTAL Visa, and Mastercard.
Note: CASH DEPOSITS AND DEBIT CARDS ARE NOT ACCEPTED.

ACCEPTED CREDIT CARDS AT RETURN Visa, and Mastercard.
Note: CASH DEPOSITS AND DEBIT CARDS ARE NOT ACCEPTED AT RETURN.
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
For driving in off-road areas a pick-up or 4WD vehicle is required. Off-road driving must be approved at the time of rental. A fee will apply starting at USD 30/per day.

NOTE: OFF-ROAD DRIVING IS PROHIBITED WITHOUT PRIOR APPROVAL BY THE RENTAL LOCATION.
The reservation service provider for Fox is Europcar.
After collecting your luggage, proceed to the exit where you met by a Europcar representative. If you are unable to locate the Europcar representative, please call 8154066 to announce your arrival. When using an international cellular service include country code 597.