Fox Rent A Car - Rental Policies - Castries Airport


Valid Drivers License, passport and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.
Cost USD 5.00/per day
AGE
Minimum Age: 21
Age 21 to 24 - Surcharge applies. Cost USD 9.00/per day
Maximum Age 80
NOTE - Drivers over 70 years old must present a doctor`s certificate of competence.
Open 6am to 8pm daily
NOTE - The latest reservation time is 1/2 hour prior to closing.
This location allows after hour vehicle returns. Arrangements can be made at time of pick-up.
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.

If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote.  However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
All valid drivers licenses are accepted but a local driving permit is required to drive in St. Lucia. This can be obtained at the location for a charge of USD/ 27.00. Original drivers license must be presented.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
EMERGENCY INFO - IN CASE OF EMERGENCY CALL 758 460 1082
Baby Seat - USD/8.00 per day
Roof Rack - USD/5.00 per day
Navigational System USD/9.99 per day
Hand controls are NOT available at this location.
Driving is restricted to Saint Lucia.
Reservations will be honored for a period of 6 hours after the confirmed pick up date and time.

IN CASE OF DELAYED ARRIVALS
You must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters. Please see SHUTTLE policy for location phone number. Every effort will be made to accommodate based on fleet availability.  Location will confirm at time of contact.
Third party liability Insurance is included in the rental rates as long as the vehicle is used in accordance with the terms and conditions of the rental agreement.

Collision Damage Waiver (CDW) is optional providing the following condition is met. When written proof of coverage for St Lucia from a third party is presented at time of rental. If you have purchased or are relying on third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy. The presentation of a credit card or personal auto insurance is not proof of coverage. A USD 1200 credit card authorization is required at time of rental.
Without written proof the renter will be required to purchase coverage at the counter in order to rent.
Collision Damage Waiver (CDW) reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. CDW insurance deductible is USD 1500. Cost per day USD 15.00.

Glass and Tire Protection Coverage - Glass Cost USD 3.00/day and Tire Cost USD 1.00/day
Rental rates include unlimited kilometers.
ALL ONE-WAY ACCEPTED RETURN AT UVF, SLU CRUISE SHIP BERTH AND ALL OTHER LOCAL AREAS
Valid Drivers License passport and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.

Deposit
With purchase of CDW a credit card CHARGE equal to the estimated amount of rental plus an additional AUTHORIZATION USD 250.00 is required at time of rental.
With written proof of Third Party policy for rental car insurance a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD 1200 is required at time of rental. If you have purchased or are relying on a third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy. This authorization amount may be used toward damages of vehicle or late charges.
Unused funds will be returned through the credit card processor after vehicle return. NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS

ACCEPTED CREDIT CARDS
The following methods of payment are accepted for rental and deposit. American Express Discover Diners Club MasterCard and Visa. Note – CASH AND TRAVELERS CHEQUES ARE NOT ACCEPTED

PAYMENT AT RETURN
The following methods of payment are accepted at return. American Express Cash Diners Club Discover MasterCard/MasterCard debit Travelers Cheques and Visa/Visa debit
Pick-ups and drop-offs in local area
Any changes to the reservation or rental may result in a change of rate or additional fees.
Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law.
Vehicles are driven on the Left side of the road

Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Caution: Reservation poaching by unscrupulous companies is known at this airport. Always seek out a Fox uniformed employee to receive the rate and quality rental you expect.
Upon arrival and after collecting luggage, please proceed to the Rental Car area of the arrival terminal where you will find the Fox counter. If you cannot locate a Fox representative please call 758 451 7885. Our representative is just minutes away.
The Fox vehicle provider for this location is Guy’s Car Rental