Fox Rent A Car - Rental Policies - San Juan Luis Munoz Marin Airport


Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. Cost USD 5/per day, maximum USD 50
AGE
Minimum Age 23, Maximum 75. Drivers between the ages of 23 and 24 are subject to an underage charge of USD/15 per day
Cancellation
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Valid Drivers License and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match. International renters must also present a passport and a valid drivers license from their country of residence. If the license is of non-Latin alphabet an international driving license will be required.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY CALL (787) 710-2777
Child Safety Seat Infant. Cost USD 10.95/per day
Child Safety Seat Toddler. Cost USD 10.95/per day
Navigational System. Cost USD 12.95/per day
Auto Expreso (E-Z pass). Cost USD 10.00/one-time

Hand controls are NOT available at this location.
GAS
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
Driving restrictions - driving of rental vehicle is restricted to Puerto Rico island.
Reservations will be honored for a minimum of 2 hours after the confirmed pickup date and time.
If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.
Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
In Puerto Rico liability insurance is required on all vehicles. Renters will be required to provide written proof of liability coverage for Puerto Rico from a third party or purchase supplement liability insurance to help protect them against personal liability.

SLI - Supplemental liability insurance extends the coverage of legal liability per occurrence. The liability insurance limits the responsibility of the customer over damages it may cause to third parties or properties. It does not cover injury to you, passengers, or damage to the rented vehicle. Cost USD 21.95/day. Limits of Liability 10/20/10. Cost USD 27.95/day. Limits of Liability 100/300/50.

CDW - Collision Damage Waiver reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Cost USD 29.95/day, deductible USD 500 for sedans. Cost USD 31.95/day, deductible USD 250 forsedans, deductible USD 700 for vans and SUVs.

SCDW - Super Collision Damage Waiver reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Cost USD 34.95/day, deductible USD 500 with 10/20/10 liability for sedans. Cost USD 39.95/day, deductible USD 700 with100/300/50 liability for vans and SUVs.
Unlimited.
One-way rentals are not offered.
DEPOSITS - With a MasterCard, Visa credit card a CHARGE equal to the estimated amount of the rental is required at time of rental. An additional authorization will be secured in the amount of USD/250.00.
With a bank issued MasterCard, Visa debit card a CHARGE equal to the estimated amount of the rental is required at time of rental. An additional authorization will be secured in the amount of USD/400.00.

If you have purchased or are relying on a third party collision damage waiver, any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
Unused funds will be returned through the credit card processor after vehicle return.

NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.

ACCEPTED CREDIT CARDS - Accepted credit cards are Master Card/Master Card Debit and Visa/Visa Debit.

AMERICAN EXPRESS, DINERS CLUB, DISCOVER, and CASH ARE NOT ACCEPTED.

PAYMENT AT RETURN - Accepted forms of payment at return are Master Card/Master Card Debit, and Visa/Visa Debit.
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
The reservation service provider for Fox is Europcar.
After collecting your luggage, proceed to the Terminal B on lower level where you will find the Europcar shuttle bus. If you are unable to locate the Europcar shuttle bus please call 787-710-2777.
Puerto Rico has a network of toll roads. The cost of tolls vary. For your convenience vehicles equipped with Auto Expreso (E-Z pass) device. If you use the device you will be charged a one-time activation fee of USD 10.00, plus incurred tolls.