Fox Rent A Car - Rental Policies - Cancun Airport
Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. See Payment Keyword.
A charge of USD/3.99 per day plus taxes applies to additional drivers.
A charge of USD/3.99 per day plus taxes applies to additional drivers.
Minimum age is 18.
Age 18 to 25 - Surcharge applies. Cost USD/10 per day.
Age 18 to 25 - Surcharge applies. Cost USD/10 per day.
Open 24 hours a day.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center or through the FOX Rent A Car web page at www.foxrentacar.com please use the same source to cancel your reservation. FOX does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.
If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION: The estimated total is displayed in U.S. Dollars. If you are renting a vehicle for pickup in Mexico, the actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into Mexican Pesos (MXN) using an exchange rate established by the local rental company. Your credit or debit card company may convert the MXN amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Please see payment policy.
Toll free in Mexico 01 800 830 6030
Children under the age of 4 are required to travel in child seats. There is a charge of USD/5.99 per day for child seats. If the seat is not returned in the same condition, less normal wear and tear as received, a cleaning fee will be assessed. If the seat is damaged a repair or replacement charge will be applied.
TRAVELTAB ADVENTURER units are available for rent at USD/21.99 per day. This device includes unlimited Internet access, GPS and telephone service. Please ask for details at time of rental.
TRAVELTAB NAVIGATOR PLUS units are available for rent at USD/11.99 per day. This device include GPS service and Internet access and telephone service a-la-carte. Please ask for details at time of rental.
Hand controls are NOT available at this location.
TRAVELTAB ADVENTURER units are available for rent at USD/21.99 per day. This device includes unlimited Internet access, GPS and telephone service. Please ask for details at time of rental.
TRAVELTAB NAVIGATOR PLUS units are available for rent at USD/11.99 per day. This device include GPS service and Internet access and telephone service a-la-carte. Please ask for details at time of rental.
Hand controls are NOT available at this location.
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
An additional charge will apply if cross the US border. For additional detail please ask our sales agents about our U.S. Insurance Option.
Reservations will be honored for a period of six hours after the confirmed pick up date and time.
IN CASE OF DELAYED ARRIVALS you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters.
The location number is (011) 52 33 3122 0878. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
EARLY / LATE RETURN - Your confirmed rental rate applies only to the exact reservation period specified. Returning the vehicle early or keeping the vehicle past the confirmed return date subjects you to a higher daily and/or weekly charge as follow Early Return - The rate will increase by USD/15.00 per day not to exceed the estimated total at the time of rental. Later Return - The rate will increase by USD/20.00 per day each day the vehicle is kept beyond the return date at the time of rental.
If you required an extension please notify to our call center at 01-800-830-6030.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
IN CASE OF DELAYED ARRIVALS you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters.
The location number is (011) 52 33 3122 0878. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
EARLY / LATE RETURN - Your confirmed rental rate applies only to the exact reservation period specified. Returning the vehicle early or keeping the vehicle past the confirmed return date subjects you to a higher daily and/or weekly charge as follow Early Return - The rate will increase by USD/15.00 per day not to exceed the estimated total at the time of rental. Later Return - The rate will increase by USD/20.00 per day each day the vehicle is kept beyond the return date at the time of rental.
If you required an extension please notify to our call center at 01-800-830-6030.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
STANDARD INSURANCE OPTIONS.
Fox includes RLP- Rental Liability Protection up to MXN/750,000 - in its rates for destinations in Mexico.
RLP-Rental liability protection: RLP protects you against claims for injury/damage you cause to third persons/their property. It does not cover injury to you or damage to the rented vehicle. Property damage/public liability is included in accordance with law and covers up to MXN/750,000 in third party liability protection.
Fox also offers SLI - Supplemental Liability Insurance for those wanting to increase the liability protection coverage limit.
You will be able to select one of the following policies at time of rental. It is highly recommended that customers purchase supplemental insurance to help protect them against personal liability in Mexico.
Supplemental Liability Insurance: Supplemental liability insurance extends the coverage of legal liability up to a maximum of MXN/ 5,000,000.00 pesos. The liability insurance limits the responsibility of the customer over damages it may cause to third parties or properties. It does not cover injury to you or damage to the rented vehicle. SLI is OPTIONAL USD/17.99 USD per day, plus taxes.
LDW - Loss Damage Waiver (LDW1, LDW2, LDW3): Subject to the terms and conditions in the Rental Agreement, LDW limits the responsibility of the customer over the rented vehicle, in case of accident or theft of the vehicle up to the fair market value of the vehicle. Theft, vandalism or damage to parts and accessories are not covered. In case of accident in the rented vehicle you are covered for medical expenses up to MXN/40,000.00 per occupant or up to the total number of passengers permitted in the rental vehicle (as determined by the manufacturer of the vehicle). Roadside Assistance is also included up to MXN/5,000 per incident. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions may apply, please ask for a copy of our RSA brochure at the rental counter. LDW is OPTIONAL.
LDW1 is available for the following vehicle types: Mini, Economic, and Compact for USD/23.99Â per day, plus taxes.
LDW2 is available for the following vehicle types: MidSize, Standard, FullSize, Premium, Luxury, Compact SUV, MidSize SUV, Standard SUV, Specialty Sport and Compact Convertible for USD/26.99Â per day, plus taxes.
LDW3 is available for the following vehicles types: All Terrain, PickUp, FullSize SUV, Premium SUV, MiniVan, MidSize Van, FullSize Van and Specialty Convertible for USD/31.99Â per day, plus taxes.
USI - Liability Insurance in the United States: It covers damage to third parties up to a combined limit of USD/50,000.00 (liability) and USD/10,000.00 (medical expenses). If multiple third parties are injured or sustain damage, the payout up to these limits will be divided among them. USI is OPTIONAL. USI is USD /7.99 per day, plus taxes.
(RSA) Roadside Assistance Program: If you purchase our Roadside Assistance service we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of MXN/5,000 per incident. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions may apply, please ask for a copy of our RSA brochure at the rental counter. RSA is USD/3.99 per day, plus taxes.
(PAI) Personal Accident Insurance: Medical expenses in case of accident in the rented vehicle, up to MXN/40,000.00 per occupant or up to the total number of passengers permitted in the rental vehicle (as determined by the manufacturer of the vehicle). PAI is USD/1.99 per day, plus taxes.
Fox includes RLP- Rental Liability Protection up to MXN/750,000 - in its rates for destinations in Mexico.
RLP-Rental liability protection: RLP protects you against claims for injury/damage you cause to third persons/their property. It does not cover injury to you or damage to the rented vehicle. Property damage/public liability is included in accordance with law and covers up to MXN/750,000 in third party liability protection.
Fox also offers SLI - Supplemental Liability Insurance for those wanting to increase the liability protection coverage limit.
You will be able to select one of the following policies at time of rental. It is highly recommended that customers purchase supplemental insurance to help protect them against personal liability in Mexico.
Supplemental Liability Insurance: Supplemental liability insurance extends the coverage of legal liability up to a maximum of MXN/ 5,000,000.00 pesos. The liability insurance limits the responsibility of the customer over damages it may cause to third parties or properties. It does not cover injury to you or damage to the rented vehicle. SLI is OPTIONAL USD/17.99 USD per day, plus taxes.
LDW - Loss Damage Waiver (LDW1, LDW2, LDW3): Subject to the terms and conditions in the Rental Agreement, LDW limits the responsibility of the customer over the rented vehicle, in case of accident or theft of the vehicle up to the fair market value of the vehicle. Theft, vandalism or damage to parts and accessories are not covered. In case of accident in the rented vehicle you are covered for medical expenses up to MXN/40,000.00 per occupant or up to the total number of passengers permitted in the rental vehicle (as determined by the manufacturer of the vehicle). Roadside Assistance is also included up to MXN/5,000 per incident. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions may apply, please ask for a copy of our RSA brochure at the rental counter. LDW is OPTIONAL.
LDW1 is available for the following vehicle types: Mini, Economic, and Compact for USD/23.99Â per day, plus taxes.
LDW2 is available for the following vehicle types: MidSize, Standard, FullSize, Premium, Luxury, Compact SUV, MidSize SUV, Standard SUV, Specialty Sport and Compact Convertible for USD/26.99Â per day, plus taxes.
LDW3 is available for the following vehicles types: All Terrain, PickUp, FullSize SUV, Premium SUV, MiniVan, MidSize Van, FullSize Van and Specialty Convertible for USD/31.99Â per day, plus taxes.
USI - Liability Insurance in the United States: It covers damage to third parties up to a combined limit of USD/50,000.00 (liability) and USD/10,000.00 (medical expenses). If multiple third parties are injured or sustain damage, the payout up to these limits will be divided among them. USI is OPTIONAL. USI is USD /7.99 per day, plus taxes.
(RSA) Roadside Assistance Program: If you purchase our Roadside Assistance service we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of MXN/5,000 per incident. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions may apply, please ask for a copy of our RSA brochure at the rental counter. RSA is USD/3.99 per day, plus taxes.
(PAI) Personal Accident Insurance: Medical expenses in case of accident in the rented vehicle, up to MXN/40,000.00 per occupant or up to the total number of passengers permitted in the rental vehicle (as determined by the manufacturer of the vehicle). PAI is USD/1.99 per day, plus taxes.
Rental rates include unlimited mileage.
One-way rentals are available between FOX locations in the Country of Mexico. One-way fee will be reflected in the total price.
CREDIT CARD GUARANTEE - A credit card is required to hold a reservation.
See below for qualifying conditions at time of rental.
Note- Debit cards may not be accepted for deposit or payment.
Valid Drivers License passport and major credit card must be presented upon arrival at rental counter. Name on credit card and Driverâs License must match.
A credit card CHARGE equal to the estimated amount of the rental is required at time of rental. An additional AUTHORIZATION USD/100-2,500 (amount depends on vehicle and optional insurance policy selected) is required at time of rental. All available funds will be captured at time of rental. The presentation of a credit card or personal auto insurance is not proof of coverage in Mexico.
DEPOSITS
Required deposit is based on the type of protection and vehicle selected.
With the purchase of Loss Damage Waiver (LDW) a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD/100 for LDW1 and LDW2, USD/200 for LDW3 is required at time of rental.
With the purchase of Supplemental Liability Insurance a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD/800 is required at time of rental.
When declining Loss Damage Waiver (LDW) a credit card CHARGE equal to estimated amount of the rental plus an additional AUTHORIZATION USD/2,500 is required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.
If you have purchased or are relying on a third party collision protection any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
ACCEPTED CREDIT CARDS
The following methods of payment are accepted for rental and deposit. American Express, JCB, MasterCard and Visa
Note: CASH AND TRAVELERS CHEQUES ARE NOT ACCEPTED.
PAYMENT AT RETURN
Accepted forms of payment at return are. American Express, JCB, Visa/Visa Debit, Master Card/Master Card Debit
Note - CASH and TRAVELERS CHEQUES ARE NOT ACCEPTED.
PAYMENT OF DAMAGES, DEDUCTIBLES, FINES AND CRANES:
The following are accepted for payment - Debit cards, Visa, Master Card and Cash.
American Express and JCB are not accepted for such payment.
See below for qualifying conditions at time of rental.
Note- Debit cards may not be accepted for deposit or payment.
Valid Drivers License passport and major credit card must be presented upon arrival at rental counter. Name on credit card and Driverâs License must match.
A credit card CHARGE equal to the estimated amount of the rental is required at time of rental. An additional AUTHORIZATION USD/100-2,500 (amount depends on vehicle and optional insurance policy selected) is required at time of rental. All available funds will be captured at time of rental. The presentation of a credit card or personal auto insurance is not proof of coverage in Mexico.
DEPOSITS
Required deposit is based on the type of protection and vehicle selected.
With the purchase of Loss Damage Waiver (LDW) a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD/100 for LDW1 and LDW2, USD/200 for LDW3 is required at time of rental.
With the purchase of Supplemental Liability Insurance a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD/800 is required at time of rental.
When declining Loss Damage Waiver (LDW) a credit card CHARGE equal to estimated amount of the rental plus an additional AUTHORIZATION USD/2,500 is required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.
If you have purchased or are relying on a third party collision protection any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
ACCEPTED CREDIT CARDS
The following methods of payment are accepted for rental and deposit. American Express, JCB, MasterCard and Visa
Note: CASH AND TRAVELERS CHEQUES ARE NOT ACCEPTED.
PAYMENT AT RETURN
Accepted forms of payment at return are. American Express, JCB, Visa/Visa Debit, Master Card/Master Card Debit
Note - CASH and TRAVELERS CHEQUES ARE NOT ACCEPTED.
PAYMENT OF DAMAGES, DEDUCTIBLES, FINES AND CRANES:
The following are accepted for payment - Debit cards, Visa, Master Card and Cash.
American Express and JCB are not accepted for such payment.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
After collecting your luggage, proceed to the Car Rental Area where you will find the Fox booth. A uniformed Fox agent will arrange for the shuttle to pick you up and drive you to our main office. Fox/MEX shuttles are bright yellow with the FOX logo. If you are unable to locate the Fox representative please call toll free in Mexico 01-800-830-6030 to announce your arrival.
Mexico has an extensive network of toll roads throughout the country. The cost of tolls varies and will depend on the distance traveled. Payment booths will be set-up along the highway and you will pay as you travel. The fee paid at the toll booth will cover the cost until you reach the next toll both or exit the highway. Tolls are paid in cash. Currency Mexican Pesos.