Fox Rent A Car - Rental Policies - Cancun Airport
Valid Drivers License passport and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.
A charge of USD/3.99 per day applies to additional drivers.
A charge of USD/3.99 per day applies to additional drivers.
Minimum age is 18.
Age 18 to 25 - Surcharge applies. Cost USD/10 per day.
Age 18 to 25 - Surcharge applies. Cost USD/10 per day.
Open 24 hours a day.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center or through the FOX Rent A Car web page at www.foxrentacar.com please use the same source to cancel your reservation. FOX does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.
If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION: The estimated total is displayed in U.S. Dollars. If you are renting a vehicle for pickup in Mexico, the actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into Mexican Pesos (MXN) using an exchange rate established by the local rental company. Your credit or debit card company may convert the MXN amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Please see payment policy.
Toll free in Mexico 01 800 830 6030
Children under the age of 4 are required to travel in child seats. There is a charge of USD/5.99 per day for child seats. If the seat is not returned in the same condition, less normal wear and tear as received, a cleaning fee will be assessed. If the seat is damaged a repair or replacement charge will be applied.
TRAVELTAB ADVENTURER units are available for rent at USD/21.99 per day. This device includes unlimited Internet access, GPS and telephone service. Please ask for details at time of rental.
TRAVELTAB NAVIGATOR PLUS units are available for rent at USD/11.99 per day. This device include GPS service and Internet access and telephone service a-la-carte. Please ask for details at time of rental.
Hand controls are NOT available at this location.
TRAVELTAB ADVENTURER units are available for rent at USD/21.99 per day. This device includes unlimited Internet access, GPS and telephone service. Please ask for details at time of rental.
TRAVELTAB NAVIGATOR PLUS units are available for rent at USD/11.99 per day. This device include GPS service and Internet access and telephone service a-la-carte. Please ask for details at time of rental.
Hand controls are NOT available at this location.
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
An additional charge will apply if cross the US border. For additional detail please ask our sales agents about our U.S. Insurance Option.
Reservations will be honored for a period of six hours after the confirmed pick up date and time.
IN CASE OF DELAYED ARRIVALS you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters.
The location number is (011) 52 33 3122 0878. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
EARLY / LATE RETURN - Your confirmed rental rate applies only to the exact reservation period specified. Returning the vehicle early or keeping the vehicle past the confirmed return date subjects you to a higher daily and/or weekly charge as follow Early Return - The rate will increase by USD/15.00 per day not to exceed the estimated total at the time of rental. Later Return - The rate will increase by USD/20.00 per day each day the vehicle is kept beyond the return date at the time of rental.
If you required an extension please notify to our call center at 01-800-830-6030.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
IN CASE OF DELAYED ARRIVALS you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters.
The location number is (011) 52 33 3122 0878. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
EARLY / LATE RETURN - Your confirmed rental rate applies only to the exact reservation period specified. Returning the vehicle early or keeping the vehicle past the confirmed return date subjects you to a higher daily and/or weekly charge as follow Early Return - The rate will increase by USD/15.00 per day not to exceed the estimated total at the time of rental. Later Return - The rate will increase by USD/20.00 per day each day the vehicle is kept beyond the return date at the time of rental.
If you required an extension please notify to our call center at 01-800-830-6030.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
STANDARD INSURANCE OPTIONS.
Mexico law requires all car rental contracts to include liability insurance. Fox includes RLP- Rental Liability Protection - in its rates for destinations in Mexico. Fox also offers SLI â Supplemental Liability Insurance. RLP-Rental liability protection and SLI- Supplemental Liability Insurance are described below. It is highly recommended that customers purchase supplemental insurance to help protect them against personal liability in Mexico. You will be charged the daily rates for these insurance coverages, as shown below, in addition to the daily rental rate. We will also place an authorization on your credit card as set forth in below.
RLP-Rental liability protection: RLP protects you against claims for injury/damage you cause to third persons/their property. It does not cover injury to you or damage to the rented vehicle. Property damage/public liability is included (subject to the below described deposit) in accordance with law and covers up to MXN/750,000 in third party liability protection. Unless you also purchase SLI and/or LDW, a credit card approval (deposit) of USD/2,500 will be required in addition to the estimated total for the rental. However, basic RLP coverage may not cover the full extent of your potential liability for personal or property injuries under the laws of the various states of Mexico in which the injury or damage may occur. For personal injury claims, a driver in many Mexican states may be liable for between MXN/2,000,000 to MXN/3,000,000 MXN in liability, per occurrence. If you desire additional insurance protection to better protect yourself against the liability exposure in a particular state, we offer Supplemental Liability Insurance described below.
SLI - Supplemental Liability Insurance: Supplemental liability insurance extends the coverage of legal liability up to a maximum of MXN/5,000,000.00. The liability insurance limits the responsibility of the customer over damages it may cause to third parties or properties. It does not cover injury to you or damage to the rented vehicle. SLI is OPTIONAL. SLI is USD/15.99 per day, plus taxes. If you purchase SLI, a credit card approval of only USD/800 will be required, in addition to the estimated total for the rental.
LDW - Loss Damage Waiver (LDW1, LDW2, LDW3): Subject to the terms and conditions in the Rental Agreement, LDW limits the responsibility of the customer over the rented vehicle, in case of accident or theft of the vehicle up to the fair market value of the vehicle. Theft, vandalism or damage to parts and accessories are not covered. If you purchase LDW, a credit card approval will be required for the estimated total for the rental plus USD/100 for LDW1 and LDW2, plus USD/200 for LDW3. LDW is OPTIONAL.
LDW1 is available for the following vehicle types: Mini, Economic, Compact for USD/21.99 per day, plus taxes.
LDW2 is available for the following vehicle types: MidSize, Standard, FullSize, Premium, Luxury, Compact SUV, MidSize SUV, Standard SUV, Specialty Sport, Compact Convertible for USD/24.99 per day, plus taxes.
LDW3 is available for the following vehicles types: All Terrain, PickUp, FullSize SUV, Premium SUV, MiniVan, MidSize Van, FullSize Van, Specialty Convertible for USD/29.99 per day, plus taxes.
PAI - Personal Accident Insurance: If you purchase PAI you are covered for medical expenses in case of accident in the rented vehicle, up to MXN/40,000.00 per occupant or up to the total number of passengers permitted in the rental vehicle (as determined by the manufacturer of the vehicle). PAI is OPTIONAL. PAI is USD/1.99 per day, plus taxes.
RSA - Roadside Service Assistance: If you purchase our Roadside Service Assistance we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of USD/400 per incident. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions apply. Ask for a copy of an RSA brochure at the rental counter. RSA is OPTIONAL. RSA is USD/3.99 per day, plus taxes.
USI - Liability Insurance in the United States: It covers damage to third parties up to a combined limit of USD/50,000.00 (liability) and USD/10,000.00 (medical expenses). If multiple third parties are injured or sustain damage, the payout up to these limits will be divided among them. USI is OPTIONAL. USI is USD /7.99 per day, plus taxes.
Mexico law requires all car rental contracts to include liability insurance. Fox includes RLP- Rental Liability Protection - in its rates for destinations in Mexico. Fox also offers SLI â Supplemental Liability Insurance. RLP-Rental liability protection and SLI- Supplemental Liability Insurance are described below. It is highly recommended that customers purchase supplemental insurance to help protect them against personal liability in Mexico. You will be charged the daily rates for these insurance coverages, as shown below, in addition to the daily rental rate. We will also place an authorization on your credit card as set forth in below.
RLP-Rental liability protection: RLP protects you against claims for injury/damage you cause to third persons/their property. It does not cover injury to you or damage to the rented vehicle. Property damage/public liability is included (subject to the below described deposit) in accordance with law and covers up to MXN/750,000 in third party liability protection. Unless you also purchase SLI and/or LDW, a credit card approval (deposit) of USD/2,500 will be required in addition to the estimated total for the rental. However, basic RLP coverage may not cover the full extent of your potential liability for personal or property injuries under the laws of the various states of Mexico in which the injury or damage may occur. For personal injury claims, a driver in many Mexican states may be liable for between MXN/2,000,000 to MXN/3,000,000 MXN in liability, per occurrence. If you desire additional insurance protection to better protect yourself against the liability exposure in a particular state, we offer Supplemental Liability Insurance described below.
SLI - Supplemental Liability Insurance: Supplemental liability insurance extends the coverage of legal liability up to a maximum of MXN/5,000,000.00. The liability insurance limits the responsibility of the customer over damages it may cause to third parties or properties. It does not cover injury to you or damage to the rented vehicle. SLI is OPTIONAL. SLI is USD/15.99 per day, plus taxes. If you purchase SLI, a credit card approval of only USD/800 will be required, in addition to the estimated total for the rental.
LDW - Loss Damage Waiver (LDW1, LDW2, LDW3): Subject to the terms and conditions in the Rental Agreement, LDW limits the responsibility of the customer over the rented vehicle, in case of accident or theft of the vehicle up to the fair market value of the vehicle. Theft, vandalism or damage to parts and accessories are not covered. If you purchase LDW, a credit card approval will be required for the estimated total for the rental plus USD/100 for LDW1 and LDW2, plus USD/200 for LDW3. LDW is OPTIONAL.
LDW1 is available for the following vehicle types: Mini, Economic, Compact for USD/21.99 per day, plus taxes.
LDW2 is available for the following vehicle types: MidSize, Standard, FullSize, Premium, Luxury, Compact SUV, MidSize SUV, Standard SUV, Specialty Sport, Compact Convertible for USD/24.99 per day, plus taxes.
LDW3 is available for the following vehicles types: All Terrain, PickUp, FullSize SUV, Premium SUV, MiniVan, MidSize Van, FullSize Van, Specialty Convertible for USD/29.99 per day, plus taxes.
PAI - Personal Accident Insurance: If you purchase PAI you are covered for medical expenses in case of accident in the rented vehicle, up to MXN/40,000.00 per occupant or up to the total number of passengers permitted in the rental vehicle (as determined by the manufacturer of the vehicle). PAI is OPTIONAL. PAI is USD/1.99 per day, plus taxes.
RSA - Roadside Service Assistance: If you purchase our Roadside Service Assistance we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of USD/400 per incident. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions apply. Ask for a copy of an RSA brochure at the rental counter. RSA is OPTIONAL. RSA is USD/3.99 per day, plus taxes.
USI - Liability Insurance in the United States: It covers damage to third parties up to a combined limit of USD/50,000.00 (liability) and USD/10,000.00 (medical expenses). If multiple third parties are injured or sustain damage, the payout up to these limits will be divided among them. USI is OPTIONAL. USI is USD /7.99 per day, plus taxes.
Rental rates include unlimited mileage.
One-way rentals are available between FOX locations in the Country of Mexico. One-way fee will be reflected in the total price.
Valid Drivers License passport and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.
A credit card authorization for the amount of the rental will be taken upon pickup. A credit card authorization up to USD/2500 will be applied unless you provide written proof of valid collision coverage in the county of Mexico or you may purchase LDW. The presentation of a credit card or personal auto insurance is not proof of coverage in Mexico
DEPOSITS
Required deposit is based on the type of protection and vehicle selected.
SLI: An additional credit card authorization of USD/800.00 will be required in addition to the estimated total for the rental.
LDW: An additional credit card authorization of USD/100.00 will be required in addition to the estimated total for rental and applies to mini, economy, compact,midsize, standard, full-size, premium and luxury sedans, compact, midsize and standard SUVs, specialty sport and compact convertible. USD/200.00 will be required in addition to the estimated total for the rental for all terrain, pickup trucks, full-size and premium SUVs, mini, midsize and full-size vans and specialty convertibles.
ACCEPTED CREDIT CARDS
The following methods of payment are accepted for rental and deposit. American Express, JCB, MasterCard and Visa
Note â CASH AND TRAVELERS CHEQUES ARE NOT ACCEPTED.
PAYMENT AT RETURN
Accepted forms of payment at return are. American Express, JCB, Visa/Visa Debit, Master Card/Master Card Debit
Note - CASH and TRAVELERS CHEQUES ARE NOT ACCEPTED.
PAYMENT OF DAMAGES, DEDUCTIBLES, FINES AND CRANES:
The following are accepted for payment - Debit cards, Visa, Master Card and Cash. American Express and JCB are not accepted for such payment
A credit card authorization for the amount of the rental will be taken upon pickup. A credit card authorization up to USD/2500 will be applied unless you provide written proof of valid collision coverage in the county of Mexico or you may purchase LDW. The presentation of a credit card or personal auto insurance is not proof of coverage in Mexico
DEPOSITS
Required deposit is based on the type of protection and vehicle selected.
SLI: An additional credit card authorization of USD/800.00 will be required in addition to the estimated total for the rental.
LDW: An additional credit card authorization of USD/100.00 will be required in addition to the estimated total for rental and applies to mini, economy, compact,midsize, standard, full-size, premium and luxury sedans, compact, midsize and standard SUVs, specialty sport and compact convertible. USD/200.00 will be required in addition to the estimated total for the rental for all terrain, pickup trucks, full-size and premium SUVs, mini, midsize and full-size vans and specialty convertibles.
ACCEPTED CREDIT CARDS
The following methods of payment are accepted for rental and deposit. American Express, JCB, MasterCard and Visa
Note â CASH AND TRAVELERS CHEQUES ARE NOT ACCEPTED.
PAYMENT AT RETURN
Accepted forms of payment at return are. American Express, JCB, Visa/Visa Debit, Master Card/Master Card Debit
Note - CASH and TRAVELERS CHEQUES ARE NOT ACCEPTED.
PAYMENT OF DAMAGES, DEDUCTIBLES, FINES AND CRANES:
The following are accepted for payment - Debit cards, Visa, Master Card and Cash. American Express and JCB are not accepted for such payment
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
After collecting your luggage, proceed to the Car Rental Area where you will find the Fox booth. A uniformed Fox agent will arrange for the shuttle to pick you up and drive you to our main office. Fox/MEX shuttles are bright yellow with the FOX logo. If you are unable to locate the Fox representative please call toll free in Mexico 01-800-830-6030 to announce your arrival.