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Fox Rent A Car - Rental Policies - Düsseldorf Airport
Additional drivers must meet all qualifications as the primary driver regarding age, passport and license requirements plus pay a per day Additional Driver Surcharge.
Minimum age: 18. Age 18 to under 23 - Surcharge applies.
Cancellation
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
Currency
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Driving license valid in Germany in Latin writing (European or international driving license or certified translation). 1 Year Driving license to 3 Year Driving license requirement depending on the vehicle rented.
Duplicate Reservations
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY CALL 49 40 52018- 8100
Child Safety Seat Infant / Child Safety Seat Toddler / Navigation System / Winter Tires - are available for a per day fee.
Options at time of rental -
Full tank option. Prepaid full tank
Full - Full. Need to return car with a full tank
Full tank option. Prepaid full tank
Full - Full. Need to return car with a full tank
Certain usage restrictions apply to driving in certain countries. Further information is available from the Europcar Service Center 49 40 520 18 8000 and from your Europcar rental station.
Honoring Reservations
Reservations will be honored for a minimum of 1 hour after the confirmed pickup date and time.
If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.
Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Reservations will be honored for a minimum of 1 hour after the confirmed pickup date and time.
If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.
Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Deductible for collision damage / fully comprehensive insurance (CDW) / theft protection (THW) / personal occupant protection (PAI) - fees vary depending on the type of car and the station. Further information is available from your Europcar rental office.
Unlimited
One-way rentals are available between participating Europcar locations. When offered - the one-way fee will be reflected in the total price.
ACCEPTED PAYMENT FOR DEPOSIT - American Express / Visa / Master Card / Diners Club / JCB.
Girocard (Maestro and VPay Card) are also accepted for cars up to Full size category (upper middle class) for one Rental period of a maximum of 4 weeks, for trucks for one Rental period of a maximum of 4 weeks.
Cash payment for cars of the category Mini / Economy / Compact / lower middle class and middle class as well as for Trucks for a rental period of a maximum of 4 weeks.
Voucher acceptance requires the submission of the following documents - ID card or passport / Driving license valid in Germany in Latin Writing (European or international driving license or certified translation) / Proof of current address / no post office box / possibly also via utility bills.
EMobG is within the scope of our own freedom of disposition and is entitled to refuse to conclude a rental agreement.
Girocard (Maestro and VPay Card) are also accepted for cars up to Full size category (upper middle class) for one Rental period of a maximum of 4 weeks, for trucks for one Rental period of a maximum of 4 weeks.
Cash payment for cars of the category Mini / Economy / Compact / lower middle class and middle class as well as for Trucks for a rental period of a maximum of 4 weeks.
Voucher acceptance requires the submission of the following documents - ID card or passport / Driving license valid in Germany in Latin Writing (European or international driving license or certified translation) / Proof of current address / no post office box / possibly also via utility bills.
EMobG is within the scope of our own freedom of disposition and is entitled to refuse to conclude a rental agreement.
Unavailable
The reservation service provider for Fox is Europcar. After collecting your luggage, proceed to the Car Rental Area located in Terminal 1 where you will find the Europcar booth. If you are unable to locate the Europcar representative, please call +49 (211) 942380 to announce your arrival.
Information unavailable