Fox Rent A Car - Rental Policies - Cologne Railway Station


Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. 1-27 days: 11,45 Euro (max. 83,90 Euro per rental), 28+days 2,99 Euro for each additional driver
Minimum age 18 plus 1 day

Age 18 to under 23 a surcharge applies. Cost Euro 12,90/per day, maximum Euro 116,09

Drivers License: Driving license valid in Germany in Latin. Writing (European or international driving license or certified translation

NOTE CLASS RESTRICTIONS APPLY
Age 18: Mini; Economy; Economy Elite; Compact; Compact Elite
Age 21: Intermediate; Intermediate Elite; Standard; Standard Elite; Fullsize
Age 25:Premium (incl. minibus of this category); Luxury (incl. minibus of this category); Special (incl. minibus of this category); Selection
Cancellation
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION

The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
A driving license valid in Germany. Photocopies or digital documents are not accepted. Driving licenses from non-EU/EEA countries are only accepted on presentation of a translation or an international driving license. This does not apply if the driving license complies with the Convention on Road Traffic of November 8, 1968 (Annex 6). Driving licenses from Andorra, Hong Kong, Monaco, New Zealand, San Marino, Switzerland, and Senegal are also accepted without a translation. The translation must be provided by a recognized automobile club or a body designated by the Federal Ministry of Transport.

NOTE: Minimum drivers license period is 1 day to 3 years. 1 day Economy sedan to compact elite. 1 year Intermediate to full-size sedans. 3 Years Premium sedans and higher.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY CALL 40 52018 8100. When using an international cellular service include country code 49.
Child Safety Seat Infant, Child Seat, Child Safety Seat Todder. Cost Euro 14,17/day
Navigation System. 1-6 days: Euro 10,50/day, 7-14 days: Euro 10/day
Snow Chains Euro 15/day
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge varies by the gasoline prices. Electric cars must be returned with min 80% battery charge. In case the loading service by Europcar is requested, a full battery charge (FBO) must be purchased. Re-loading charge applies per kwH.
Cross Border Fee Euro 7,89/day Maximum Euro 31,50/Rental; penalty fee of 500 Euro will apply if Cross Border movement is not prebooked but driven.

Cross Border Handling Fee Euro 30/per rental; in addition to CBF if Cross Border movement is not prebooked but driven.
Country Restrictions Apply.
Reservations will be honored for 59 minutes after the confirmed pickup date and time.

If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.

Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Deductible for collision damage / fully comprehensive insurance (CDW) / theft protection (THW) / personal occupant protection (PAI) - fees vary depending on the type of car and the station. Further information is available from your Europcar rental office.
Unlimited
One-way rentals are available between participating Europcar locations. When offered the one-way fee will be reflected in the total price.
CHARGING TRAILER: EMobG will provide a charging pendant or a charging card from EMobG's partner Shell Recharge (hereinafter referred to as "charging fob"). In the event of loss an amount of EUR 50.00 applies upon return of the vehicle.
ACCEPTED PAYMENT FOR DEPOSIT VISA, MASTERCARD, DINERS CLUB, AMERICAN EXPRESS. Minimum deposit EURO 300
For Luxury and specialty vehicles Deposit EUR 2500.
A separate deposit of EUR 100.00 is payable for the use of the charging trailer, which is handed over when you hire an electric vehicle.
The reservation service provider for Fox is Europcar.
The Europcar office is located at TRANKGASSE 11, 50667 KOELN. If you are unable to locate the Europcar office, please call 221 1392748. When using an international cellular service include country code 49.