Fox Rent A Car - Rental Policies - Santo Domingo Airport


Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. Please see Payment keyword. Cost USD/12.00 per rental day.
EXCEPTIONS- Customers with disabilities who rent and do not hold a drivers license can list one surrogate driver for no additional fee. Spouse and domestic partners are also exempt from this fee. All drivers will be required to meet the same qualifications as primary driver as noted in the payment keyword.
AGE
Minimum Age: 21

Age 21 to 24 - Surcharge applies. Cost USD/14.95 per day

Minimum Age 25
Open 24 hours a day.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center or through the FOX Rent A Car web page at www.foxrentacar.com please use the same source to cancel your reservation. FOX does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.

If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using an exchange rate established by the local rental company. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
IN CASE OF EMERGENCY CALL 809-287-1000.
Child Safety Seat Infant USD/7.00 per day
Child Safety Seat Toddler USD/7.00 per day
Navigational System USD/10.00 per day
Hand controls are NOT available at this location.
GAS
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
Driving restrictions - driving of rental vehicle is restricted to the Dominican Republic.

A USD 500.00 penalty fee applies for violations of this restriction. In addition, all insurance protection coverage is null and void.
Reservations will be honored for a period of two hours after the confirmed pick up date and time.
IN CASE OF DELAYED ARRIVALS
When flight information is included in the original booking details the car will continued to be held. If flight information is not included you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters. Please see SHUTTLE policy for location phone number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
LIABILITY PROTECTION COVERAGE
In the Dominican Republic liability insurance is required on all rental vehicles. Renters will be required to either provide written proof of liability coverage for the Dominican Republic from a third party or purchase supplement liability insurance. If relying on third party the renter will be required to provide written proof of liability coverage for the Dominican Republic. The presentation of a credit card or personal auto insurance is not proof of coverage.
Supplemental Liability Insurance (SLI) protects you against claims for injury/damage you cause to third persons/their property. It does not cover injury to you or damage to the rented vehicle. Property damage/public liability covers up to 100,000.00 USD. Exclusions Apply. Cost USD 17.99/per day

COLLISION DAMAGE WAIVER - CDW - IS OPTIONAL PROVIDING THE FOLLOWING CONDITION IS MET.
Written proof of coverage from the Dominican Republic from a third party is presented at time of rental.
If you have purchased or are relying on third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy. The presentation of a credit card or personal auto insurance is not proof of coverage.
A USD 4,000.00 CREDIT CARD AUTHORIZATION IS REQUIRED AT TIME OF RENTAL. WITHOUT WRITTEN PROOF THE RENTER WILL BE REQUIRED TO PURCHASE COLLISION DAMAGE WAIVER.
Collision Damage Waiver (CDW) reduces your financial liability for damage to the vehicle, its parts and accessories, except for theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. CDW insurance deductible is USD 1,000 for economy through standard vehicles, USD 2,500 for specialty vehicles, vans and SUVS. Exclusions Apply. Cost USD 19.95 /per rental day.

Full Damage Waiver (FDW) requires the purchase of CDW and reduces your financial liability for damage to the vehicle, its parts and accessories, except for damages to tires, windshield, interior damage, theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. FDW insurance deductible is zero for economy through standard vehicles, USD 1,000 for specialty vehicle, vans and SUVS. Exclusions Apply. Cost USD 7.00/per day

Interior Damage Waiver (IDW) is optional and reduces your financial responsibility for damage to the interior of the car which is not a result of an accident. Exclusions apply. Cost USD 2.95 /per day

Glass and Tire Protection (GTP) is optional and reduces your financial responsibility to glass and tires from normal conditions and common road hazards such as metal nails, potholes and debris. Exclusions Apply. Cost USD 7.99/per day

THEFT WAIVER (TW) – is optional and reduces your financial responsibility for the loss of, damage to the rental vehicle due to theft, attempted theft or vandalism including its parts and accessories. Exclusions apply. Cost USD 14.00/per day

Roadside Assistance (RSA) provides 24 hour emergency roadside services and includes towing, jump start, flat tire change, lockout service, and emergency fuel delivery. There are limitations to coverage. Exclusions apply. Cost USD 3.00/ per day
Rental rates include unlimited mileage.
One-way rentals are available between FOX locations in the Dominican Republic. One-way fee will be reflected in the total price.
CREDIT CARD GUARANTEE - A credit card is required to hold a reservation.
See below for qualifying conditions at time of rental.
Note- Debit cards may not be accepted for deposit or payment.

PAYMENT
Valid Drivers License, passport and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.
International driver’s license holders must present a valid drivers license from renters/drivers country of origin authorizing operation of an automobile.

DEPOSITS
If choosing an optional collision waiver a credit card CHARGE equal to the estimated amount of the rental PLUS an additional AUTHORIZATION USD 500 -2,500 (amount depends on vehicle and optional insurance policy selected at time of rental). All required available funds will be captured at time of rental.

If relying on written proof of Third Party policy for rental car insurance for the Dominican Republic a credit card charge equal to the estimated amount of rental PLUS an additional AUTHORIZATION USD 4,000 is required at time of rental. If you have purchased or are relying on a third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy. This authorization amount may be used toward damages of vehicle or late charges.

Unused funds will be returned through the credit card processor after vehicle return.

NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.

ACCEPTED CREDIT CARDS
The following methods of payment are accepted for deposit. American Express, Discover, MasterCard and Visa.
Note –DEBIT AND CASH DEPOSIT ARE NOT ACCEPTED.

PAYMENT AT RETURN
Accepted forms of payment at return are: American Express, Visa/Visa Debit, Master Card/Master Card Debit, Diners Club, Discover and Cash
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.

Seat belts and child seats are mandatory by law.

Vehicles are driven on the Right side of the road.

Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Caution: Reservation poaching by unscrupulous companies is known at this airport. Always seek out a Fox uniformed employee to receive the rate and quality rental you expect.
NO SHUTTLE REQUIRED.
Upon arrival and after collecting luggage, please proceed to the FOX Rent a Car desk in the car rental area terminal B or in rent a car return area next to the parking lot. If you are unable to locate the Fox Representative please call is 809-287-1000.
The Fox vehicle provider for this location is AmeriRent