Fox Rent A Car - Rental Policies - Copenhagen City 


Additional drivers must meet all qualifications as the primary driver in regard to age, passport, and license requirements. Cost DKK 60/per day. INSURANCES.
Minimum age 20. Young drivers fee apply to all drivers under 26. Cost DKK 95/per day
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Valid Drivers License and major credit card must be presented upon arrival at the rental counter. The name on the credit card and Drivers License must match. International renters must also present a passport and a valid drivers license from their country of residence. If the license is of non-Latin alphabet an international driving license will be required. The minimum period for holding a Danish driving licence is one year. This length Age requirements may vary according to the category of Vehicle rented.
If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY CALL please call the rental location.
Child Safety Seat Infant. Cost DKK 195/per rental.
Child Safety Seat Toddler. Cost DKK 195/per rental.
Child Booster Seat. Cost DKK 125/per rental.
Vehicles must be returned with the same amount of fuel as at the start of the rental to avoid refueling charges.
Driving outside Danish territory is only allowed if [a.]Europcar has given a written permission and [b.] a Cross Border Fee is paid accepted/included. In these circumstances, the driver is allowed to drive the car in the following countries, by futher agreement: Change in section 3. Passage moved to clarify, it is covering all vehicles: Driving in the UK is not allowed.
Honoring Reservations
Reservations will be honored for a minimum of 2 hours after the confirmed pickup date and time.
If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.
Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
CDI/CDW includes Third-party liability insurance and protects against claims for injury/damage you cause to third persons/their property. It does also cover damage and theft to the rented vehicle provided the vehicle is used in accordance with the terms and conditions of the rental agreement. It does not cover injury to you.

Cost DKK 80 - 200/per day (cost depends on vehicle rented), Deductible. DKK 5000 if CDI/CDW is added.

Without any CDI/CDW you will be liable for damage to rental car and third party claims.

RSA - Basic Emergency Roadside Assistance covering mechanical defects of the vehicle only is included in the rate.
Unlimited
One-way rentals are available between Fox locations in Denmark. When available, the one-way fee will be reflected in the total price.
New Tyre Regulation (Effective 1 July 2025, Denmark)

As of 1 July 2025, all drivers are legally required to ensure that their tyres are appropriate for prevailing weather conditions. Operating a vehicle with clearly unsuitable tyres in winter conditions such as summer tyres on icy, snowy, or slushy roads may result in a fine of DKK 1,000 per tyre (up to DKK 4,000 for a standard passenger vehicle).

This regulation is similar to the existing rules in Germany. Drivers are legally obligated to ensure that their tyres are suitable for winter conditions; failure to comply may incur substantial fines. It is the responsibility of the driver to verify that the vehicle is equipped with appropriate tyres, just as it is the drivers responsibility to comply with all other traffic regulations.

We provide vehicles equipped with both summer and winter tyres in Denmark. Summer tyres are the default option, and it is the customers responsibility to determine which type of tyres is appropriate for their needs. While customers may prefer to avoid the additional cost of winter tyres in favorable weather, conditions can change rapidly. We therefore strongly recommend monitoring local weather forecasts and considering the use of winter tyres when temperatures approach or fall below 0 C. Winter tyres must be requested in advance to ensure that the appropriate vehicle is available at the time of collection.

https://www.europcar.dk/info/en/prices-and-fees.

In the event that the Renter has not opted for winter tires, and our staff deems that driving without winter tires would be unsafe given the prevailing weather conditions and the state of the roads, Europcar reserves the right to not supply you with a Vehicle and, accordingly, cancel the reservation or rental agreement.

Diesel-powered vehicles are subject to an AdBlue consumption charge, calculated on a per-kilometer basis. (In the case of long-term rentals, AdBlue isincluded in the stipulated pricing.
A charge equal to the estimated amount of the rental plus an additional charge of DKK 2500 is required at time of rental.

ACCEPTED CREDIT CARDS AT TIME OF RENTAL are American Express, Diners Club, Eurocard, Master Card, Visa Electron and Visa

Note: CASH DEPOSITS ARE NOT ACCEPTED.
Information about domicile: Please be aware that reservations made through third-party providers are only valid for individuals residing outside of Denmark. Please note that reservations are only valid when the correct domicile is stated. Customers with domicile in Denmark, who have stated that their domicile is abroad will be rejected. This includes reservations made through a third party / broker.

Any changes to the reservation or rental may result in a change of rate or additional fees.

Makes/models are examples only and are not guaranteed.

Seat belts and child seats are mandatory by law.

Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.

IF YOU OR ANY OTHER DRIVER ARE IN BREACH OF EUROPCARS TERMS AND CONDTIONS, THE PERMISSION TO DRIVE OUR VEHICLES WILL NO LONGER APPLY, THUS YOU WILL NO LOGER BE COVERED BY OUR INSURANCES.

If the vehicle is operated by any person other than the renter or a person who has been expressly authorized to drive the vehicle as set out in section 2 c. In the event of damage occurring abroad, regardless of the cause, if the renter has not obtained permission to take the vehicle to the country in tilladelse til at kore bilen i det pageldende land i overensstemmelse med afsnit 3. question in accordance with section 3.

Any unauthorized driver weather you have allowed them to drive or not will not be covered by any insurance/ waiver or protection products offered or purchased through Europcar. In such circumstances the unauthorized driver will not be covered by any insurance/ waiver or protection products offered through Europcar.
The reservation service provider for Fox is Europcar.
Our office is located at Gammel Kongevej 13, 1610 Copenhagen V, Denmark. If you have any difficulties in finding our office, please call 335 599 00 for assistance. When using an international cellular service include country code 45.
Denmark has no toll roads. There are bridge tolls. Payment booths will be at the bridge and you will pay as you travel. Currency DKK