Fox Rent A Car - Rental Policies - Queen Beatrix International Airport


Additional drivers must qualify in the same regard as renter. Please see Payment keyword. Cost USD 2.50/per Day, maximum USD 35.00 per additional driver.
AGE
Minimum Age: 23, Maximum Age: 85
Daily 09:00 AM - 07:00 PM
NOTE - the latest RESERVATION time is 30 minutes prior to closing.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center or through the FOX Rent A Car web page at www.foxrentacar.com please use the same source to cancel your reservation. FOX does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.

If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using an exchange rate established by the local rental company. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Please see Payment policy.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
IN CASE OF EMERGENCY CALL (011) 297-594-0448
Child Safety Seat Infant USD 5.00/ per day, maximum USD 50.00
Child Safety Seat Toddler USD 5.00/ per day, maximum USD 50.00
Navigational System USD 10.00/per day
Hand Controls are NOT available at this location.
GAS
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
Driving restrictions - driving of rental vehicle is prohibited on Beaches, Sand Dunes, Arikok National Park and where prohibited by Local Law and on private property (for Arikok National Park, Off-Road Vehicles are excluded). On Private Property, follow per Owners instructions.

Fines/Penalties given by the Local Authorities and/or Private Entities for the abovementioned infractions and any other violations involving the rental vehicle, are not covered by CDW (Collision Damage Waiver), FDW (Full Damage Waiver), or any Insurance. These are between the Renter and the Local Authorities and/or Private Entities and are to be paid in full directly by the Renter to the Local Authorities and/or Private Entities before leaving the Island.
Reservations will be honored for a period of 4 hours after the confirmed pick up date and time.
IN CASE OF DELAYED ARRIVALS
You must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters. The location number is (011) 297-593-5155. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Third party liability Insurance is included in the rental rates, as long as the vehicle is used in accordance with the Local Law and the terms and conditions of the rental agreement.

If you have purchased or are relying on third party collision coverage any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.

A damage report must be completed by the driver for any damage to the vehicle. If a collision occurs, a Police report must also be supplied when returning the vehicle. We strongly advise clients to contact us immediately in the event of any damage. If this procedure is not followed, the insurance coverage could become invalid and the client could be liable for all damages.

Collision Damage Waiver (CDW) reduces your financial liability for damage to the vehicle its parts (except tire damage) and accessories except for theft, attempted theft, vandalism or gross negligence provided the vehicle is used in accordance with the Local Law and the terms and conditions of the rental agreement. CDW deductible is USD 500.00 for economy – full-size sedans and USD 1,000 for premium sedan, SUVs, Vans and all terrain vehicles. Deductible is per Incident. Cost USD/ 10.00 per day

Full Damage Waiver (FDW) reduces your financial liability for damage to the vehicle its parts and accessories except for theft, attempted theft, vandalism or gross negligence provided the vehicle is used in accordance with the local law and terms and conditions of the rental agreement. FDW deductible is zero.
Note: Full Damage Waiver is only offered on rentals of 4 days or more and is NOT offered for premium sedans, SUVs, Vans and all terrain vehicles.
Cost USD 24.00/per day
Unlimited Mileage
One-way rentals are not offered.
Valid Driver’s License and major credit card must be presented upon arrival at rental counter. Name on credit card and Driver’s License must match. 
International renters must also present a passport and a valid driver’s license from their country of residence. If the license is of non- Latin alphabet an international driving license will be required.

DEPOSITS
A credit card CHARGE or Cash Payment equal to the estimated amount of the Rental plus an additional AUTHORIZATION or cash payment USD 500.00 for economy – full-size sedans and USD 1,000 for premium sedan, SUVs, Vans and all terrain vehicles is required at time of rental. This additional authorization/cash amount may be used toward damages of vehicle or late charges.
Unused funds and/or authorization will be returned through the credit card processor after vehicle return.
Note: When using a debit card it may take up to 28 days to be returned depending on local and banking policies. FOX will not be responsible for any returned check s or insufficient fund charges or bank fees related to this process.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.

ACCEPTED PAYMENT FOR DEPOSIT
American Express Visa/Visa Debit Master Card/Master Card Debit Diners Club Discover and Cash

ACCEPTED PAYMENT AT RETURN
American Express Visa/Visa Debit Master Card/Master Card Debit Diners Club Discover and Cash

A 5 percent Credit Card Processing Fee (not a Tax) will apply.
Any changes to the reservation or rental may result in a change of rate or additional fees.
Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law.
Vehicles are driven on the RIGHT side of the road.
Animals/Pets are not allowed in vehicles.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Caution: Reservation poaching by unscrupulous companies is known at this airport. Always seek out a Fox uniformed employee to receive the rate and quality rental you expect.
Upon arrival, and after collecting your luggage, please exit the terminal and cross the road to the car rental shuttle pick up area marked with a yellow sign. There a uniformed Fox/Sunset Representative will be waiting for you with a hand-held sign. If you are not able to locate the Fox/Sunset Representative please call (011) 297-593-5155. Our office is just minutes away. The local number is 593-5155 and will work on your cell phone when roaming onto a local network.
The Fox vehicle provider for this location is Sunset Car Rental
There are no Toll Roads in Aruba.