Los Angeles Thumb•it Pick-up Instructions | Drop-off Instructions
Thumb•it from LAX Airport?
Upon arrival at the Los Angeles airport, please proceed outside the baggage claim area to the center island. Stand under purple sign marked Car Rental Pick Up and board the Fox Rent a Car shuttle followed by a short ride to the Fox/Thumb•it location. The Fox shuttle runs during operating hours and the Fox LAX facility operates 24 hours a day. To reach a Thumb•it associate directly, please call us at (855) 4-THUMBIT / (855) 484-8624.
Thumb•it from Outside the Airport?
Going South on 405 - Exit Century Blvd West - Turn right onto W Century Blvd - Make a U-turn at Aviation Blvd - Move right into the service lane - Drive forward and you will reach 5500 W. Century Blvd. View on map.
Going North on 405 - Exit Century Blvd - Turn left onto Century Blvd - Travel West - Make a U-turn at Aviation Blvd - Move right into the service lane - Drive forward and you will reach 5500 W. Century Blvd. View on map.
Via Public Transport/Taxi - 5500 W. Century Blvd is located on the south side of Century Blvd between S. Aviation Blvd and S. Concourse Way. View on map.
Thumb•it Vehicle Access
How to enter your Thumb•it car – A Step-By-Step Guide
1. When you have arrived at the vehicle for your scheduled reservation, open the Thumb•it mobile app.
2. Log-in to the Thumb•it mobile app using the same username and password you use to log-in to www.thumbit.com.
3. Click the Bookings tab at the bottom of the screen.
4. If the reservation time has already started, you will see your reservation listed under Current. If the reservation is still in the future, you will see it by pressing the Future button at the top of the screen.
5. When your reservation time has started, click on the reservation under Current at the top of the screen.
6. Now click on “Begin Reservation” and you’ll see the key to unlock/lock and end the reservation when your done.
How to end a Thumb•it reservation – A Step-By-Step Guide
1. Before exiting the vehicle, make certain you’ve collected all of your personal belongings and removed any trash – you will not be able to re-enter the car after your reservation is completed.
2. Please leave keys in the car when you return the vehicle.
3. Make sure the headlights have been turned off. Close all doors and raise all windows.
4. Enter the Thumb•it mobile application and go to the same key page you used to unlock.
5. Click on End Reservation.
6. Click on Confirm End Reservation.
7. Your reservation is now complete.
8. (optional) Now that your reservation is ended please provide your feedback.