Fox Rent A Car - Rental Policies - Belgrade Nikola Tesla Airport


Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. The additional driver fee is per rental day - USD/5.00, maximum USD/50.00
AGE
Minimum Age: 21. Age 18 to 21 – Surcharge Applies. Cost per day is USD/10.00, maximum USD/100.00.
Maximum Age: 75 years
Daily - 08:00 AM to 11:00 PM
NOTE - the latest RESERVATION time is 1/2 prior to closing.
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.

If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using an exchange rate established by the local rental company. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Valid Drivers License, passport and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.

All renters must also present a passport and a valid drivers license from their country of residence. If the license is of non-Latin alphabet an international driving license will be required.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY CALL 063 405 358 / 063 405 149. When using a cell phone roaming onto a Serbian network dial 011 381 63 405 358 / 011 381 63 405 149.
Child Safety Seat Infant per day USD/8.00, maximum USD/70
Child Safety Seat Toddler per day USD/5.00, maximum USD/50
Navigational System per day USD/8.00, maximum USD/70
Wi-Fi Hot Spot per day USD/8.00, maximum USD/70
Hand controls are NOT available at this location.
GAS
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
At time of rental, permission for the following border crossings can be arranged; Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungry, Italy, Lithuania, Luxemburg, Netherlands, Macedonia, Poland, Romania, Slovakia, Slovenia, Spain, Sweden and Turkey.
Cost USD 20/one-time to include all approved border crossings.
All other countries not identified are strictly forbidden and include the countries of Kosovo, Albania and Georgia.
Unauthorized border crossing penalty up to USD/1,000.
Reservations will be honored for a period of three hours after the confirmed pick up date and time.
IN CASE OF DELAYED ARRIVALS - When flight information is included in the original booking details the car will continued to be held. If flight information is not included you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held.
Fox Call Center is unable to assist in these matters.
See SHUTTLE policy for location contact number. Every effort will be made to accommodate based on fleet availability.  Location will confirm at time of contact.
Third Liability Insurance is included in the rental rates, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement.

If you have purchased or are relying on a third party collision damage policy any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.

Collision Damage Waiver (CDW) reduces your financial liability for damage to the vehicle its parts and accessories except for theft, attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions Apply.
Costs vary depending on the car type rented and range from USD 7/day to USD 30/day with deductibles ranging from USD 750 to USD 4300. The exact amount is available with your car quote.

Super Cover (SC) requires the purchase of CDW and reduces deductible to the vehicle its parts and accessories to zero, except for theft, attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.
Costs range from USD 11 to USD 45 per day depending on the car type rented. The exact amount is available with your car quote.

A damage report must be completed by the driver for any damage to the vehicle. If a collision occurs, a Police report must also be supplied when returning the vehicle. We strongly advise clients to contact us immediately in the event of any damage. If this procedure is not followed, the insurance coverage could become invalid and the client could be liable for all damages.

Theft Protection Coverage (TP) reduces your financial liability for loss of or damage to the rental vehicle due to theft attempted theft or vandalism including its parts and accessories provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions Apply.
Costs vary depending on the car type rented and range from USD 7/day to USD 30/day with deductibles ranging from USD 750 to USD 4300. The exact amount is available with your car quote.

Personal Accident Coverage / Personal Accident Insurance (PAC/PAI) provides coverage for the driver and occupants for injury up to UDS/20.000 or death up to USD/10.000 while occupying the rental vehicle. Exclusions Apply. Cost USD 4/day

Roadside Assistance Program: If you purchase our Roadside Assistance service we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of 500 USD per incident. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions may apply, please ask for a copy of our RSA brochure at the rental counter. Cost USD/2.50 per day
Rental rates include unlimited kilometers.
One-way rentals are not allowed.
DEPOSITS
With the purchase of Super Coverage (SC) a credit card AUTHORIZATION equal to the estimated amount of the rental plus an additional AUTHORIZATION USD/100 – 400 (amount depends on car class rented) is required at time of rental.

With purchase of Collision Damage Waiver or with written proof of Third Party policy for rental car insurance a credit card AUTHORIZATION equal to the estimated amount of the rental plus an additional AUTHORIZATION USD/750-4,300 (amount depends on car class rented) is required at time of rental. If you have purchased or are relying on a third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.

When declining insurance a credit card AUTHORIZATION equal to estimated amount of the rental plus an additional AUTHORIZATION USD/8,000-50,000 (amount depends on vehicle rented) is required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.

Unused funds will be returned through the credit card processor after vehicle return.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.

ACCEPTED CREDIT CARDS
The following methods of payment are accepted for deposit - American Express, Master Card/Master Card Debit and Visa/Visa Debit
Note - CASH DEPOSIT ARE NOT ACCEPTED.

PAYMENT AT RETURN
Accepted forms of payment at return are - American Express, Master Card/Master Card Debit, Visa/Visa Debit and Cash.
Any changes to the reservation or rental may result in a change of rate or additional fees.
Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law.
Vehicles are driven on the right side of the road.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
The rental counter is located in the departures area of terminal 1. No shuttle is required as the counter is within walking distance.
When exiting from the customs area, 1st floor at terminal 2, turn left and take the escalator up to the ground floor. On the ground floor take a right at the hallway and walk 30 meters to departures area where you will find the Fox Rent a Car/M Strong rental counter. Counter 701.
For terminal 1 proceed directly to the Fox Rent a Car/M Strong rental counter. Counter 701.
The location contact number is 011 666 21 55. When using a cell phone roaming onto a Serbian network dial 011 381 11 666 21 55.
The Fox vehicle provider for this location is M Strong Car.
In Serbia there is a toll for driving on motorways. You pay the toll when passing through the toll booths. Please be sure you have cash, either in local currency or in Euros.
For your convenience vehicles are equipped with the ETC – E-go System to access toll roads. Service includes ETC device. This service allows you to bypass the toll booths. Customers will be required to preload the device for payment of tolls.Cost – USD 3.00/per day, USD 10.00/per week.Customers that decline this service are required to pay cash at toll booths.