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Fox Rent A Car - Rental Policies - San Juan Airport


Additional drivers must meet all qualifications as the primary driver in regards to age and valid drivers license. An additional driver charge of USD/4.95 per day per additional driver will apply.
AGE
Minimum age is 21, drivers between the ages of 21 and 24 are subject to an underage charge of USD/2.95/day.
Monday through Friday 7:00am to 6:00pm
Saturday and Sunday 8:00am to 5:00pm

NOTE - The latest reservation time is 1/2 hour prior to closing.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center at 1-800-225-4369, or through the FOX Rent A Car web page at www.foxrentacar.com , please use the same source to cancel your reservation. FOX does not charge a cancellation fee, but does request such cancellation notice as soon as travel plans have changed.


If your reservation was confirmed through another provider (booking site, outside source, etc.), please use the same source to cancel your reservation. Some providers (booking site, outside source, etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame.Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider, may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using an exchange rate established by the local rental company. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Valid drivers license and major credit card in the name of the renter is required. Name on credit card and Drivers License must match.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
We are pleased to offer roadside assistance in PUERTO RICO. Simply call the emergency roadside service (Caribbean Flatbed Service) number located on the front windshield of the vehicle, numbers are: (787) 649-8283 and (787) 637-2144.
Puerto Rico, state laws requires children under 4 in child safety seat, 4 - 8 (or under 57 inches) in booster seat, under 12 in rear seat.

Child Safety Seat Infant USD/ 4.95 per day

Child Safety Seat Toddler USD/4.95 per day

Child Booster Seat USD/4.95 per day

EPASS Toll Service USD/ 4.95 One- time activation charge, plus each toll used

Navigational System USD/ 5.95 per day

Hand controls are NOT available at this location.
GAS
Vehicles must be returned with the same amount of fuel as at the start of the rental to avoid refueling charges.
Vehicles must remain within the Puerto Rico 76 municipalities.

NOTE: You may not transport our vehicles into the municipalities of Vieques nor Culebra. Insurance coverage, mechanical service and roadside assistance are not available at these small islands (municipalities of Puerto Rico).
Reservations will be honored for a period of six hours after the confirmed pick up date and time.
Supplemental Liability Insurance (SLI) provides coverage for third party automobile claims is available with maximum limits of liability for USD/20,000 combined single limit, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.
Cost USD/6.95 per day

Collision Damage Waiver (CDW) is optional providing the following condition is met.
Written proof of coverage from a third party insurance company is required at time of rental (Declaration Page or Summary of Coverage from your insurance policy). If you have purchased or are relying on third party collision damage waiver, any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy. The presentation of a credit card or personal auto insurance is not proof of coverage.

Collision Damage Waiver (CDW) reduces your financial liability for damage to the vehicle, its parts and accessories, except for theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.
Sedans and vans Deductible USD/500 cost USD/6.95 per day
Sport Utility and Trucks Deductible USD/700 cost USD/16. 95 per day
Rental rates include unlimited mileage.
One-way rentals are available between locations in SAN JUAN, CAROLINA, BAYAMON, CAGUAS, PONCE, BAYAMON, MAYAGUEZ . Drop charges vary depending on the location. You must request a quote before you return the vehicle in another location.
PAYMENT

Valid drivers license and major credit card in the name of the renter is required. Name on credit card and Drivers License must match.

Accepted credit cards are: American Express, Bank issued Debit Cards, Discover, MasterCard and Visa.

CASH and PREPAID DEBIT CARDS ARE NOT ACCEPTED

DEPOSITS

A credit card charge equal to the estimated amount of the rental plus USD/$500 is required at time of rental.

If you have purchased or are relying on a third party collision damage waiver, any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.

Unused funds will be REFUNDED through the credit card processor after vehicle return.

NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.

PAYMENT AT RETURN

Accepted forms of payment at return are American Express, Discover, Visa/Visa Debit and Master Card/Master Card Debit.
Valid drivers license and major credit card in the name of the renter is required. Name on credit card and Drivers License must match.

Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.

Reservations will be honored for a period of Six hours after the confirmed pick up date and time.

Seat belts and child seats are mandatory by law.

Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Upon arrival and after collecting luggage please call 939-640-4848 to announce your arrival. Please proceed outside Baggage Claim to the center island and wait under the sign that reads Rental Car Pickup for the Fox Rent a Car/Popular Auto shuttle. The location contact number is 939-640-4848.