Fox Rent A Car - Rental Policies - Scarlett Martinez International Airport
Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. Please see Payment keyword. The additional driver fee is USD/5 per rental day.
Minimum age is 25
Maximum age is 65
Maximum age is 65
Monday thru Friday 8am - 6pm
Saturday and Sunday 8am - 2pm
NOTE - the latest RESERVATION time is 1/2 prior to closing.
Saturday and Sunday 8am - 2pm
NOTE - the latest RESERVATION time is 1/2 prior to closing.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center or through the FOX Rent A Car web page at www.foxrentacar.com please use the same source to cancel your reservation. FOX does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.
If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using an exchange rate established by the local rental company. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
In case of emergency and calling from a local phone please dial 6282 7456. If you will be using a cellular phone with service established outside of Panama please dial (507) 6282-7456.
Child Safety Seat Infant USD 4.50/per day
Child Safety Seat Toddler USD 4.50/per day
Navigational System USD 5.50/ per day.
Panapass Express Toll System USD1.50 /per day, USD 9.50/per week
WiFi Portable Router (Connect up to five WiFi enabled devices, Unlimited data) USD 9.50/per day
Hand controls are NOT available at this location.
Child Safety Seat Toddler USD 4.50/per day
Navigational System USD 5.50/ per day.
Panapass Express Toll System USD1.50 /per day, USD 9.50/per week
WiFi Portable Router (Connect up to five WiFi enabled devices, Unlimited data) USD 9.50/per day
Hand controls are NOT available at this location.
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
Driving restrictions - driving of rental vehicle is restricted to Panama Territory Only A USD 5,000.00 penalty fee applies for driving rental vehicle outside this area.
Reservations will be honored for a period of six hours after the confirmed pick up date and time.
IN CASE OF DELAYED ARRIVALS
When flight information is included in the original booking details the car will continued to be held. If flight information is not included you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters. The location number is (011) 507-6282 7456. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
IN CASE OF DELAYED ARRIVALS
When flight information is included in the original booking details the car will continued to be held. If flight information is not included you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters. The location number is (011) 507-6282 7456. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Panamanian law requires all cars to have liability insurance.
If you have purchased or are relying on a third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
DAMAGE CLAIM REPORTING: A damage report must be completed by the driver for any damage to the vehicle. If a collision occurs, a Police report is mandatory and must also be supplied when returning the vehicle. We strongly advise clients to contact us immediately in the event of any damage. If this procedure is not followed, the insurance coverage could become invalid and the client could be liable for all damages.
Supplemental Liability Insurance (SLI)
Supplemental liability insurance protects you against claims for injury or damage you cause to third persons or their property. It does not cover injury to you, or damage to the rented vehicle. This insurance is mandatory unless you can show proof as above.
Maximum limits of liability against third party claims up to $30,000 per occurrence, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.
Cost per day USD 13.00-15.00/per day depending on the car class rented.
Basic Coverage (CDW + SLI)
Basic coverage includes Supplemental Liability Insurance, Collision Damage Waiver and Theft Protection and reduces your financial obligation for damage to the rental vehicle, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.
Cost per day USD 18.00-23.00/per day depending on the car class rented. Deductible obligation range from USD 1,500.00 4,500.00.
Partial Damage Waiver (PDW)
Partial Damage Waiver provides comprehensive insurance to reduce the deductible to zero for damage to the rental vehicle, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Exclusions apply.
Cost per day USD 12.00 15.00/per day depending on the car class rented. To purchase coverage you must accept Basic Coverage.
Full Coverage (FC)
Full coverage includes Basic Coverage, Partial Damage Waiver and extends coverage to include tires, windshield, hit and run and damages against fixed objects, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Exclusions apply.
Cost per day USD 39.99 44.99/per day depending on the car class rented.
Personal Accident Coverage (PAC)
Personal Accident Coverage provides medical coverage for the driver and passengers of the rented vehicle. This coverage includes a life insurance policy in case of accidental death. Ask for a brochure at time of rental.
Cost per day USD 5.00.
Windshield and Tire Coverage (WTC)
Windshield and Tire Coverage when accepted provides coverage for tires and windshield damage. Rims, wheels and wheels caps are no covered.
Cost is USD 5.50- 7.50 /per day depending on the car class rented.
Roadside Assistance Program is included at an additional cost per day. Benefits include lockout service, flat tire change, jump start and emergency fuel delivery. Some restrictions apply. Customers have the option to opt out at time of rental. Cost â USD 1.25/per day
If you have purchased or are relying on a third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
DAMAGE CLAIM REPORTING: A damage report must be completed by the driver for any damage to the vehicle. If a collision occurs, a Police report is mandatory and must also be supplied when returning the vehicle. We strongly advise clients to contact us immediately in the event of any damage. If this procedure is not followed, the insurance coverage could become invalid and the client could be liable for all damages.
Supplemental Liability Insurance (SLI)
Supplemental liability insurance protects you against claims for injury or damage you cause to third persons or their property. It does not cover injury to you, or damage to the rented vehicle. This insurance is mandatory unless you can show proof as above.
Maximum limits of liability against third party claims up to $30,000 per occurrence, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.
Cost per day USD 13.00-15.00/per day depending on the car class rented.
Basic Coverage (CDW + SLI)
Basic coverage includes Supplemental Liability Insurance, Collision Damage Waiver and Theft Protection and reduces your financial obligation for damage to the rental vehicle, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.
Cost per day USD 18.00-23.00/per day depending on the car class rented. Deductible obligation range from USD 1,500.00 4,500.00.
Partial Damage Waiver (PDW)
Partial Damage Waiver provides comprehensive insurance to reduce the deductible to zero for damage to the rental vehicle, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Exclusions apply.
Cost per day USD 12.00 15.00/per day depending on the car class rented. To purchase coverage you must accept Basic Coverage.
Full Coverage (FC)
Full coverage includes Basic Coverage, Partial Damage Waiver and extends coverage to include tires, windshield, hit and run and damages against fixed objects, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Exclusions apply.
Cost per day USD 39.99 44.99/per day depending on the car class rented.
Personal Accident Coverage (PAC)
Personal Accident Coverage provides medical coverage for the driver and passengers of the rented vehicle. This coverage includes a life insurance policy in case of accidental death. Ask for a brochure at time of rental.
Cost per day USD 5.00.
Windshield and Tire Coverage (WTC)
Windshield and Tire Coverage when accepted provides coverage for tires and windshield damage. Rims, wheels and wheels caps are no covered.
Cost is USD 5.50- 7.50 /per day depending on the car class rented.
Roadside Assistance Program is included at an additional cost per day. Benefits include lockout service, flat tire change, jump start and emergency fuel delivery. Some restrictions apply. Customers have the option to opt out at time of rental. Cost â USD 1.25/per day
Rental rates include unlimited mileage.
One-way rentals are available between FOX locations in Panama. One-way fee will be reflected in the total price.
Valid drivers license and credit card in the name of the renter is required. All drivers must have a valid credit card in own name and present credit card upon arrival at rental counter.
International drivers license holders must present a valid drivers` license from renters/drivers country of origin and are required to present a valid passport.
Deposits
A Credit Card Authorization equal to the estimated rental total plus the insurance deductible based on policy selected. See insurance section for deductible obligations.
If you have purchased or are relying on a third party collision damage policy any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.
Accepted Payment for Deposit
American Express, Master Card, Visa and Sistema Clave credit cards.
CASH and DEBIT CARD ARE NOT ACCEPTED for a deposit.
Payment upon return of vehicle
American Express, Master Card, Visa and Sistema Clave credit cards, Debit cards, prepaid Visa/MasterCard, and cash are always accepted as payment upon return
International drivers license holders must present a valid drivers` license from renters/drivers country of origin and are required to present a valid passport.
Deposits
A Credit Card Authorization equal to the estimated rental total plus the insurance deductible based on policy selected. See insurance section for deductible obligations.
If you have purchased or are relying on a third party collision damage policy any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.
Accepted Payment for Deposit
American Express, Master Card, Visa and Sistema Clave credit cards.
CASH and DEBIT CARD ARE NOT ACCEPTED for a deposit.
Payment upon return of vehicle
American Express, Master Card, Visa and Sistema Clave credit cards, Debit cards, prepaid Visa/MasterCard, and cash are always accepted as payment upon return
Valid passport, drivers license and credit card in the name of the renter is required. All drivers must have a valid credit card in own name and present credit card upon arrival at rental counter. Accepted credit cards are noted in the payment section.
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law. Vehicles are driven on the Right side of the road.
Rented cars in Panama can only be driven in Panamanian territory. Traveling to other countries is strictly prohibited and is not allowed by neither the Transit Authority and Customs Office. The Transit Authority also mandates that all rented vehicles must have at least the SLI coverage in order to comply with law. This coverage must be taken locally, and cannot be transferred or declined therefore it has become a requisite to rent a car.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law. Vehicles are driven on the Right side of the road.
Rented cars in Panama can only be driven in Panamanian territory. Traveling to other countries is strictly prohibited and is not allowed by neither the Transit Authority and Customs Office. The Transit Authority also mandates that all rented vehicles must have at least the SLI coverage in order to comply with law. This coverage must be taken locally, and cannot be transferred or declined therefore it has become a requisite to rent a car.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Shuttle service is provided by Nexus Tours. Upon arrival and after collecting luggage proceed to the shuttle pick up area located directly outside the main terminal. Nexus Tours will take you to our office which is located in the lobby of the HOTEL RIU PLAYA BLANCA. If you are unable to locate the shuttle provider please call 507 6282-7456. Our office is just minutes away.
The Fox vehicle provider for this location is Cap Rent S.A.
The Fox vehicle provider for this location is Cap Rent S.A.
For your convenience vehicles are equipped with the Panapass System to access toll roads. Service includes unlimited access and tolls.
Cost - USD1.50 /per day, USD 9.50/per week.
Customers that decline this service are required to recharge the Panapass sticker.
Cost - USD1.50 /per day, USD 9.50/per week.
Customers that decline this service are required to recharge the Panapass sticker.