Fox Rent A Car - Rental Policies - Auckland International Airport


Valid Driver’s License and major credit card must be presented upon arrival at rental counter. Name on credit card and Driver’s License must match.
International renters must also present a passport and a valid driver’s license from their country of residence. If the license is of non- Latin alphabet an international driving license will be required.
Cost USD 8/per day
AGE
Minimum Age: 18
Age 18- 20 Surcharge applies. Cost USD 15/per day
0500 AM – 06:00 PM
NOTE - the latest RESERVATION time is 1/2 prior to closing.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center at 1-800-225-4369 or through the FOX Rent A Car web page at www.foxrentacar.com please use the same source to cancel your reservation. FOX does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.

If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using an exchange rate established by the local rental company. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Please see Payment policy.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
IN CASE OF EMERGENCY CALL 00 64 9 5299 888
Child Safety Seat Infant USD 25/ one-time
Child Safety Seat Toddler USD 25/ one-time
Navigational System USD 8/ per day
Hand controls are NOT available at this location.
GAS
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
Driving of rental vehicle is restricted to public roadways. Beach and off road driving is strictly prohibited. Fiord Crossings and Kippers Canyon are restricted areas. A penalty fee of up to USD/2,000 applies for violation of this restriction.
Reservations will be honored for a period of six hours after the confirmed pick up date and time.
Third party liability Insurance is included in the rental rates, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement.

Collision Damage Waiver (CDW) reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. CDW insurance deductible is USD/500.
Cost USD 10/per rental day.

Full Damage Waiver (FDW) reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. FDW insurance deductible is zero.
Cost USD 15/per day
Unlimited kilometers
Valid Driver’s License and major credit card must be presented upon arrival at rental counter. Name on credit card and Driver’s License must match.
International renters must also present a passport and a valid driver’s license from their country of residence. If the license is of non- Latin alphabet an international driving license will be required.

DEPOSITS
With purchase of FDW a credit card CHARGE equal to the estimated amount of the rental is required at time of rental.
When declining FDW or with written proof of Third Party policy a credit card CHARGE equal to the estimated amount of rental plus an additional AUTHORIZATION NZD /2,000 is required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.
Unused funds will be returned through the credit card processor after vehicle return.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.

ACCEPTED CREDIT CARDS
The following methods of payment are accepted for deposit.
American Express, Diners Club, Master Card and Visa
Note – CASH, DEBIT CARDS AND DISCOVER ARE NOT ACCEPTED.

PAYMENT AT RETURN
American Express, Diners Club, Master Card and Visa
Note – CASH, DEBIT CARDS AND DISCOVER ARE NOT ACCEPTED.
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law.
Vehicles are driven on the left side of the road.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Upon arrival please call toll free 0800 374 836 and select Option 1 to announce arrival.
For international arriving passengers after collecting luggage enter the arrival hall turn to your left and proceed to door 11 directly to the right of McDonalds. Exit the terminal turn right and wait for the Fox/Drive NZ shuttle in the designated pick-up area identified as Hotel, Rental Car and Car Park Pick-Up.

For domestic arriving passengers after collecting your luggage exit the Jet Star Terminal and wait for the Fox/Drive NZ shuttle in the designated pick-up area identified as row three.
The location contact number is toll free within New Zealand 0800 374 836
There are toll highways in New Zealand. If you plan on driving on toll roads, for your convenience all vehicles are equipped to access the toll roads. At time of return we will check for tolls and the renter will be billed at cost. A one-time administration fee will also apply when this service is used.
Cost USD 10/one-time