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Fox Rent A Car - Rental Policies - Edmonton Airport


Additional drivers must meet all qualifications as the primary driver in regards to age and license requirements. Please see keyword Payment.
Additional Driver Fee is USD/12.00 per day
AGE
Minimum Age : 21
Age 21 to 24 - Surcharge applies. Cost USD/27.00 per day
Upon arrival and after collecting luggage please call 780-980-2672 to expedite our on demand shuttle. Please proceed outside the terminal for curbside pickup.
May 20 - Sept 3, 2017
Monday to Thursday 7:00 A.M. - 10:00 P.M.
Friday 7:00 A.M. - 6:00 P.M.
Saturday 8:00 A.M.- 4: 00 P.M.
Sunday 10:00 A.M. - 6:00 P.M.

Sept 4, 2017 – open
Monday to Thursday 7:00 A.M. - 8:00 P.M.
Friday 7:00 A.M. - 6:00 P.M.
Saturday 8:00 A.M.- 2:00 P.M.
Sunday 10:00 A.M. - 6:00 P.M.

NOTE: - The latest reservation time is 1/2 hour prior to closing

Holiday Closing:
Canada Day, July 1, 2017
Civic Holiday, August 7, 2017
Labor Day, September 4, 2017
Thanksgiving, October 9, 2017
Remembrance Day, November 11, 2017
Christmas, December 25, 2017
New Years Day, January 1, 2018
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center or through the FOX Rent A Car web page at www.foxrentacar.com please use the same source to cancel your reservation. FOX does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.

If your reservation was confirmed through another provider (booking site outside source etc.) please use the same source to cancel your reservation. Some providers (booking site outside source etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using an exchange rate established by the local rental company. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
Emergency number is 1 800 936 9353
Our locations do not carry infant seats and will not confirm infant seats on any rental.

Hand controls are NOT available at this location.
GAS
All vehicles must be returned full or the same as rented to avoid refueling fee.
Driving of the rental vehicle is restricted to the provinces of Alberta, British Columbia, Manitoba and Saskatchewan. Vehicles cannot be driven into the United States, unless written permission is granted by the pickup location, at time of rental that states otherwise.
Driving of rental vehicle is restricted to government maintained roads.
Reservations will be honored for a period of six hours after the confirmed pick up date and time. IN CASE OF DELAYED ARRIVALS you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held. Fox Call Center is unable to assist in these matters. Please see SHUTTLE policy for location phone number. Every effort will be made to accommodate based on fleet availability.  Location will confirm at time of contact.
Liability insurance - Third party primary liability is included in the rental rates.

Loss Damage Waiver (LDW) reduces your financial responsibility for damage and /or theft to the rental vehicle. Deductible ranges from USD/ 250-2500 based on the vehicle type rented, as long as the vehicle is used in accordance with the terms of the Rental Agreement.
Cost USD/20.00 per rental day.
Unlimited free kilometers.
One-way rentals are not permitted.
Valid Drivers License and major credit card must be presented at time of rental. Name on credit card and Drivers License must match.

International renters must also present a passport and a valid drivers license from their country of residence. If the license is of non- Latin alphabet an international driving license will be required.

Graduated Drivers License (GDL) is accepted for drivers who have reached the minimum age of 21. Underage surcharge applies. Please see Age keyword.

DEPOSITS - A deposit equal to the estimated amount of the rental PLUS USD/300.00 is required at time of rental.

ACCEPTED CREDIT CARDS - The following methods of payment are accepted as a deposit at time of rental.
American Express, MasterCard and Visa

CASH and DEBIT CARD ARE NOT ACCEPTED AS A MEANS TO SECURE RENTAL.

PAYMENT AT RETURN - Accepted forms of payment at return are debit cards, prepaid Visa/MasterCard, American Express, Travelers Cheques and cash always accepted as payment upon return.
Valid drivers license and credit card in the name of the renter is required. All drivers must have a valid credit card in own name and present credit card upon arrival at rental counter. Accepted credit cards are noted in the payment section.

Accepted credit cards are noted in the payment section.

Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.

Reservations will be honored for a period of Six hours after the confirmed pick up date and time.

Seat belts and child seats are mandatory by law.

Vehicles are driven on the right side of the road.

Fox rates are guaranteed in USD and converted to local currency on day of rental pickup.
Note - Some travel sites convert the USD to the local currency in the online quote for presentation purposes only. The rate remains guaranteed in USD.

Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.

PLEASE NOTE: Although your rental vehicle may be equipped with a trailer hitch receiver, towing using one of our vehicles is not allowed without prior written consent. Unauthorized towing could pose critical risks to yourself or others, and will invalidate your insurance coverage.
Once you’ve arrived and collected your baggage, call our Leduc off-site airport office at 780-980-2672 and we will send our FOX Rent A Car Shuttle van to pick you up. Do not cross the street to the Car Rental Parkade. Proceed to door #9 and make your way outside to the middle lane way where the shuttle bus sign is located.
The Fox vehicle provider for this location is Driving Force Vehicle Rentals