US Travel Ban - Policy Update - January 30, 2017
On January 27, 2017, the US imposed a travel ban on several countries that has impacted visitors from those countries from entering the United States for the next 90-120 days.
The countries affected are Iran, Iraq, Syria, Sudan, Libya, Yemen and Somalia.
If you currently have a Fox prepaid reservation and you need to cancel or modify your booking due to this recent change in US travel policy, Fox will cancel or modify your booking and waive all fees for cancellation of your prepaid rental. We will issue a 100% refund to the same credit card you used to pay for your Fox car rental.
Please email us at customerservice@foxrentacar.com or call us at (929) 346-0096 and provide the following information for personal assistance in cancelling your prepaid reservation:
- Fox prepaid reservation number
- Drivers license information
- Passport information
- Country of origin or nationality
If you have have booked a Fox prepaid reservation with a 3rd party travel partner, we urge you to contact your original booking source to cancel your reservation and we will advise them of the change in our policy to serve all impacted customers.
Thank you for your business and we look forward to serving you again in the future.
You can read our press release regarding this policy change here.