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Rental Policies


Valid drivers license and credit card must be in the same name.
A deposit equal to the estimated amount of the rental PLUS USD/300.00 is required at time of rental.
The following rental deposits are accepted: VISA, Master Card, AMEX.
Debit Cards and Cash deposits are not accepted.

The following methods of payment are accepted for final contract payment: Cash, Debit Card, Travelers Cheques, VISA, Master Card, AMEX.
At the luggage pickup area please find the hotel board where you can call direct to the location for pickup or call 780 814 9596
Collision Damage Waiver is available for CAD/24.95 per day.
minimum age is 25.
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center at 1-800-225-4369, or through the FOX Rent A Car web page at, please use the same source to cancel your reservation. FOX does not charge a cancellation fee, but does request such cancellation notice as soon as travel plans have changed.If your reservation was confirmed through another provider (booking site, outside source, etc.), please use the same source to cancel your reservation. Some providers (booking site, outside source, etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame.Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider, may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
Reservations will be honored for a period of six hours after the confirmed pick up date and time.

MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled (or contact us directly at FOX will not be responsible for any cancelled reservations.
All vehicles must be returned full or the same as rented to avoid refueling fee.
Emergency number is 780-814-9596
Only SUVs are allowed on Government maintained GRAVEL roads.
Additional Driver Fee is CAD/10.00 per day.
Please call direct to inquire.
After landing, please call 780-814-9596 so that we can pick you up.
Mon - Wed 8am to 5pm
Thu - Fri 8am to 6pm
Sat 8am to noon.
If your flight is delayed, we will await your arrival.
NOTE - The latest reservation time is 1/2 hour prior to closing.
Vehicles are allowed 200 free KM per day. Overage fee is .20/KM CDN.