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Rental Policies

Fox Rent-A-Car Location > FOX RENT A CAR - SOFIA AIRPORT - (SOF)

Debit Card policy - Debit card payment is not accepted
Cash payment policy - Payment with cash can be made at time of return only
Prepaid card policy - Payment with a prepaid card is not accepted.

DEPOSITS - Valid drivers license and credit card must be in the same name. An authorization equal to the estimated amount of the rental PLUS EURO/100.00 is required at time of rental. The following rental deposits are accepted - VISA, Master Card, AMEX, JCB and Diners Club. Cash deposits are not accepted.

PAYMENTS - The following methods of payment are accepted for final contract payment -Cash, VISA, Master Card , AMEX, JCB and Diners Club.
In Terminal

Rental office is located at the terminal 2 Arrivals area. To reach this location please call 9899050505
COLLISION DAMAGE WAIVER/CDW/ is optional.
CDW waives part of the drivers responsibility in case of damage of the vehicle up to the excess amount. If CDW is declined the customer will be fully liable for any damage of the vehicle and will be 100 percent responsible for damage up to the full value of the vehicle.

The price of CDW is as follows
economy cars - 6 euro/day 300 euro deductible
compact, intermediate full size cars 8 euro/day - 350 euro deductible
Standard van, utility and luxury vehicles 18 euro/day 900 euro deductible.

SUPER COLLISION DAMAGE WAIVER /SCDW
Fully removes the renters liability in case of damage of the vehicle to zero deductible.
SCDW cannot be purchased without CDW.
The price of SCDW is as follows
economy and compact cars - 4 euro/day + CDW charge
intermediate full size vehicles 8 euro/day + CDW charge
Standard van Utility and luxury vehicles :12 euro/day + CDW charge

THEFT PROTECTION/TP
theft protection/TP/ is optional.
TP waives part of the drivers responsibility in case of theft or loss of the vehicle up to the excess amount. If TP is declined the customer is fully liable in case of loss or theft of the vehicle and will be 100 percent responsible for up to the full value of the vehicle.
The price of TP is as follows
economy cars - 5 euro/day 300 euro deductible
compact cars - 6 euro/day 350 euro deductible
intermediate and full size cars 8 euro/day 350 euro deductible
standard van sport utility and luxury vehicles - 13 euro/day 900 euro deductible.

SUPER THEFT PROTECTION /STP
Fully removes the renters liability in case of loss or theft of the vehicle /zero excess/. STP cannot be purchased without TP.
The price of STP is as follows
economy cars - 3 euro/day compact cars - 4 euro/day + TP charge
intermediate full size cars - 5 euro/day + TP charge
standard van sport utility and luxury vehicles - 6 euro/day + TP charge

VAT EXCLUDED

IN CASE OF ACCIDENT, POLICE REPORT MUST BE PRESENTED AT THE RENTAL COUNTER. .

Personal Accident Insurance /PAI
PAI: 3.60 euro per day-covers compensation up to 5000 euro for all passengers in the rented car, including the driver.VAT EXCLUDED
Minimum rental age 21 yrs. Maximum rental age 75 yrs. Underage renters -age 21-25 yrs- and overage renters -age 65-75 yrs- are charged euro 30.00/rental plus vat.
One-way rentals
Within Bulgaria 120 to 180 euro depending on model of vehicle
International not allowed

VAT EXCLUDED

If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center at 1-800-225-4369, or through the FOX Rent A Car web page at www.foxrentacar.com, please use the same source to cancel your reservation. FOX does not charge a cancellation fee, but does request such cancellation notice as soon as travel plans have changed.

If your reservation was confirmed through another provider (booking site, outside source, etc.), please use the same source to cancel your reservation. Some providers (booking site, outside source, etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider, may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
Reservations will be honored for a period of six hours after the confirmed pick up date and time.
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
Autojets emergency call support: + 899 99 79 12
For any assistance or questions you can always contact our customer support.

112 Call 112 in any emergency requiring an ambulance, the fire brigade or the police. For example, if you witness a serious road accident, notice a building on fire or spot a house being broken into. All calls on 112 are privileged.

166 Police
150-First Aid
160-Fire Brigade
Baby seat: up to 10kg: 4.2 euro/day max:42 euro per reservation period
Child seat: 1-4 years: 4.2 euro/day max 42 euro per reservation period
Booster: 4-12 years : 4.2 euro/day max 42 euro per reservation period
Navigation system: 6 euro/day
Snow chains: 2.4 euro/day (not available for 4x4/vehicles) max 24 per reservation period
Ski rack: fits two pairs of ski: 4.2 euro/day max 42 per reservation period

VAT EXCLUDED
Driving restrictions -Use of vehicle limited to Bulgaria. At the time of rental, permission for the following border crossing can be arranged. Greece, Hungary, Macedonia, Romania, Serbia, Slovenia and Turkey. Turkey and Macedonia, vehicle needs to be picked up a minimum of 2 days before desired crossing date to process. Arrangements cannot be made in advance.

Cost - 48 - 65 Euros depending on the country of entrance.
Cross Border travel is restricted to 3000 free kilometers. Excess kilometers 0,09 euro/km. Unauthorized border crossing penalty up to 200 Euro.
Additional drivers must meet all qualifications as the primary driver in regards to age and license requirements.
Charges for Additional Drivers

2.00Euro/DAY/ADD DRIVER. MAX 2ADDITIONAL DRIVERS/VEHICLE ALLOWED
UNDERAGED DRIVERS 21-24YEARS OLD SUBJECT TO 6.00/Euro/DAY UNDERAGE DRIVER FEE
The renter and the driver have to be in possession of a valid driving license.

License must be presented at the rental counter at the beginning of the rental. Renter must have held their drivers license for a minimum of 1 yearTo rent Mini car to Economy size, 2 years.. To rent Compact car to Vans, and 3 years to rent Luxury SUVs. Location accepts the International Drivers permit in conjunction with the license from renters Country of residence.

VAT TAX is 20% of the rental cost.

AIRPORT TAX: 12 EURO per rental- for all rentals that start and end at Sofia airport

ROAD TAX:1.00 EURO PER DAY - A ROAD TAX OF EUR 1,00 PER DAY OCCURS. VAT EXCLUDED

WINTER SERVICE TAX: 2.50 EURO/DAY (APPLIED FOR THE PERIOD 01.11.12 TILL 30.3.12) MAX 25 EURO PER RESERVATION PERIOD.VAT EXCLUDED

OUT OF BUSSINESS HOURS TAX: 20 EURO VAT EXCLUDED

DELIVERY/DROP OFF TAX-IF THE CLIENT WANTS THE VEHICLE TO BE DELIVERED/PICKED UP FROM A CERTAIN ADDRESS IN SOFIA: 20 EURO VAT EXCLUDED

INCIDENT ADMINISTRATION FEE: 45 EURO APPLIED TO EVERY CASES THE VEHICLE RETURNS WITH DAMAGE. VAT EXCLUDED
Open 24 hours daily
All renters and drivers must present a valid drivers license at the rental counter.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.
Unlimited mileage provided for all rentals unless otherwise specified