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Rental Policies

Fox Rent-A-Car Location > FOX RENT A CAR - PANAMA CITY AIRPORT (PANAMA) - (PTY)

Deposits
A Credit Card Authorization equal to the estimated rental total plus the insurance deductible based on policy selected. See insurance section for deductible obligations.

If you have purchased or are relying on a third party collision damage policy any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.

NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.

Accepted Payment for Deposit
American Express, Master Card, Visa and Sistema Clave credit cards.

CASH and DEBIT CARD ARE NOT ACCEPTED for a deposit.

Payment upon return of vehicle
American Express, Master Card, Visa and Sistema Clave credit cards, Debit cards, prepaid Visa/MasterCard, and cash are always accepted as payment upon return
SHUTTLE INFORMATION -
After exiting customs you will be met by a uniformed Fox representative holding a sign. Or you can proceed outside the terminal to the HOTEL SHUTTLE PICK-UP AREA and board the shared Riande Airport Hotel shuttle displaying the Fox logo. This service is provided every twenty minutes. To contact our office using a local phone please dial 266 1557. If you will be using a cellular phone with service established outside of Panama please dial (507) 266 1557.
Panamanian law requires all cars to have liability insurance. You will need to provide written proof of specific liability insurance coverage for the country of Panama in order to waive liability coverage at time of rental.

If you have purchased or are relying on a third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.

Supplemental Liability Insurance (SLI)

Supplemental liability insurance protects you against claims for injury or damage you cause to third persons or their property. It does not cover injury to you, or damage to the rented vehicle. This insurance is mandatory unless you can show proof as above.

Maximum limits of liability against third party claims up to $30,000 per occurrence, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.

Cost per day USD 13.00-15.00/per day depending on the car class rented.

Basic Coverage (CDW + SLI)

Basic coverage includes Supplemental Liability Insurance, Collision Damage Waiver and Theft Protection and reduces your financial obligation for damage to the rental vehicle, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement. Exclusions apply.

Cost per day USD 18.00-23.00/per day depending on the car class rented. Deductible obligation range from USD 1,500.00 4,500.00.

Partial Damage Waiver (PDW)

Partial Damage Waiver provides comprehensive insurance to reduce the deductible to zero for damage to the rental vehicle, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Exclusions apply.

Cost per day USD 12.00 15.00/per day depending on the car class rented. To purchase coverage you must accept Basic Coverage.

Full Coverage (FC)

Full coverage includes Basic Coverage, Partial Damage Waiver and extends coverage to include tires, windshield, hit and run and damages against fixed objects, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Exclusions apply.

Cost per day USD 39.99 44.99/per day depending on the car class rented.

Personal Accident Coverage (PAC)

Personal Accident Coverage provides medical coverage for the driver and passengers of the rented vehicle. This coverage includes a life insurance policy in case of accidental death. Ask for a brochure at time of rental.

Cost per day USD 5.00.

Windshield and Tire Coverage (WTC)

Windshield and Tire Coverage when accepted provides coverage for tires and windshield damage. Rims, wheels and wheels caps are no covered.

Cost is USD 5.50- 7.50 /per day depending on the car class rented.
Minimum age is 23
Maximum age is 62
If your reservation was confirmed directly with FOX Rent A Car by utilizing the reservation call center at 1-800-225-4369, or through the FOX Rent A Car web page at www.foxrentacar.com, please use the same source to cancel your reservation. FOX does not charge a cancellation fee, but does request such cancellation notice as soon as travel plans have changed.

If your reservation was confirmed through another provider (booking site, outside source, etc.), please use the same source to cancel your reservation. Some providers (booking site, outside source, etc.) may charge for the cancellation of a reservation if not cancelled within a specific time frame. Cancellation of a reservation directly thru FOX Rent A Car when confirmed thru another provider, may not relieve your responsibility with that provider. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
Reservations will be honored for a period of six hours after the confirmed pick up date and time.
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
In case of emergency and calling from a local phone please dial 6948-5865. If you will be using a cellular phone with service established outside of Panama please dial (507) 6948-5865
Driving restrictions - driving of rental vehicle is restricted to Panama Territory Only A USD 5,000.00 penalty fee applies for driving rental vehicle outside this area.
Additional drivers must meet all qualifications as the primary driver in regards to age and license requirements.
Valid passport, drivers license and credit card in the name of the renter is required. All drivers must have a valid credit card in own name and present credit card upon arrival at rental counter. Accepted credit cards are noted in the payment section.

Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.

Seat belts and child seats are mandatory by law. Vehicles are driven on the Right side of the road.

Rented cars in Panama can only be driven in Panamanian territory. Traveling to other countries is strictly prohibited and is not allowed by neither the Transit Authority and Customs Office. The Transit Authority also mandates that all rented vehicles must have at least the SLI coverage in order to comply with law. This coverage must be taken locally, and cannot be transferred or declined therefore it has become a requisite to rent a car.
Monday thru Friday 7am - 9pm
Saturday 7am - 9pm
Sunday 8am - 8pm

NOTE - the latest RESERVATION time is 1/2 prior to closing.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. FOX will not be responsible for any cancelled reservations.