CFC Customer Facility Charge (CFC) will be charged at airport locations where they apply. Please refer to your rental agreement at the time of rental.
Concession Fee/Tourism Fee - Airport concession fee and tourism assessment fee Pursuant to California law, all rentals will be charged an airport concession fee and a tourism assessment fee at the time of rental.
Road Safety Fee Customer will be charged a fee for Denver and Phoenix only.
Miles-Rental rates include unlimited miles. Vehicles mileage per gallon is based on manufactures estimates.
Extensions - To extend the rental agreement, customers must contact the location. If vehicle is kept longer than the return date stated on the rental agreement (contract), the rate will increase by USD/10.00 per day. The increased rate will be charged for each day after expected return date, until the vehicle is returned. Please contact the Extension Department at 1 (800) 225 - 4369. Please refer to the Early/Late Return to avoid additional fees.
Drop off - If vehicle is returned to a different office as stated on the rental agreement (contract), renter will be charged the one-way drop fee. To confirm the drop off fee prior to return, call Customer Service 1 (800) 225 - 4369.
Length of Rental - Rental agreements (contract) cannot be assigned for a period longer than 30 days. If you have reserved the vehicle for a longer period of time, you must go into the location prior to the 31st day and renew the rental agreement (contract). The rate booked is guaranteed for the original duration of the reservation. Returns earlier or later than the return date on the reservation will be subject to a higher daily rate.
Grace Period - A rental day is each 24 hour time period commencing with the date/time indicated on the rental agreement (contract) at the time of rental. There is a 59 minutes grace period for return. Hourly charges may apply after this grace period. After three hours full-day charge may apply.
Rental Requirements - All renters/drivers will be required, at the time of rental, to supply a valid driver license (U.S., or Country License accompanied with an International license and passport), current home address (not P.O. Box), a current home and local contact number, and second contact phone number (cell or business).
Toll Road, Payments and Fees - Renters are always financially responsible for all toll road fees. If you (A) rent or drive a car in the Northern California Bay Area, Florida, Colorado, or the State of Washington, and (B) you utilize an automated toll road (i.e., a toll road without an attendant to collect a cash toll), then you will be charged a USD/2.95 per day convenience fee for each day of the rental including any days on which the service is not used up to a maximum of USD/14.75 per rental month PLUS incurred tolls at the cash rate. YOU CAN AVOID THE CONVENIENCE FEE BY PAYING YOUR OWN TOLLS. If you do not want to pay a convenience fee, then (A) do not use automated toll roads, (B) only use toll roads that accept payment directly from you, or (C) locate local tolling services and purchase your own toll pass.
The list of applicable toll roads is :
Washington - SR 167 HOT Lanes, SR 520 Bridge, Tacoma Narrows Bridge
Colorado - E470, Northwest Parkway
Florida - Alligator Alley, Beachline Expressway (formerly Bee Line Expressway), Cape Coral Toll Bridge, Garcon Point Bridge, Homestead Extension, Midpoint Memorial Toll Bridge, Northern Coin, Pinellas Bayway, Polk Parkway, Sanibel Causeway, Sanibel Causeway Toll Bridge, Sawgrass Expressway, Selmon Crosstown Expressway, Seminole Expressway, Southern Coin, Southern Connector Extension, SR 112 - Airport Expressway, SR 408, SR 414, SR 417, SR 427, SR 522 - Osceola Parkway, SR 528, SR 551 - South Golden Rod Road, SR 836 - Dolphin Expressway, SR 874 - Don Shula Expressway, SR 878 - Snapper Creek Expressway, SR 924 - Gratigny Parkway, Suncoast Parkway, Sunshine Skyway, Turnpike Mainline, Veterans Expressway
California - Antioch Bridge, Benicia-Martinez Bridge, Carquinez Bridge, Dumbarton Bridge, Golden Gate Bridge, Richmond-San Rafael Bridge, San Francisco-Oakland Bay Bridge (Bay Bridge),San Mateo-Hayward Bridge